Disputes
Discussion List
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AR Credit Memo approval for Foreign Currency Transactions from DisputeSummary: We have Ledger Currency of AUD. We have set up the approval limits based upon Amount. We have attached approval screenshot for reference. We have a scenario whe… -
Accounting for Credit Memo Disputes in Oracle FusionClient uses SLA derived from the following fields, to generate accounting entries for Revenue for the AR Transactions Transaction Source Name, TRX_LINE_ATTR6, TRX_LINE_A…Satish KT 108 views 8 comments 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Dispute Reason mapping with a respective GL code in Advanced Collection ModuleSummary: Below are the Oracle-suggested steps to map the dispute reason with the respective GL code. However, when we perform step 4, an error occurs. Oracle suggested s…Fredrick Ignatius 14 views 0 comments 0 points Started by Fredrick Ignatius Receivables & Collections
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How to resolve error when using API: The value of the attribute DisputeReason isn't validEncountering errors when raising API for receivables dispute, The value of the attribute DisputeReason isn't valid Code used is as follows { "CustomerTransactionId": 300…
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API for Dispute UpdateSummary: Hi team, Can you please let us know if there is a API to update dispute status to Approve/Reject/Closed? I see that API is available to create a dispute. But I …Lavanyaa Damodaran 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Require the setup for notification for disputes to go to the initiator of the invoice.Summary: How to create Dispute Notification for invoice while creating a dispute? Content (please ensure you mask any confidential information): I want to understand wha…
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How many days notifications under 'Created by me' get displayed?Summary: Could you please let us know how many days notifications under 'Created by me' get displayed? We can see the one which go created a week ago at max. However, we…Lavanyaa Damodaran 1 view 0 comments 0 points Started by Lavanyaa Damodaran Reporting and Analytics for ERP
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Behavior of approval limits on for refundSummary Approval limits can be defined for: Credit request, Adjustment and Refund. Users with no limits can still createContent Approval limits can be defined for: Credi… -
Dispute approval based on Invoice requestorSummary: Hi in the current project we have a requirement to achieve dispute approvals based on Invoice requestor/creator. In AR transaction screen, we have enabled a dff…Rakesh Nataraj-266181 12 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Collection Strategies - Include Disputed InvoicesSummary: Customer have flexibility in current EBS to assign a Dispute-specific strategies to transactions or accounts. Requirement is to have similar functionality in Fu…
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FinArTrxnsCreditMemosApproval > IEX_ADMINIn this workflow, in the Collection Agent Workflow Routing Participants assignee, there are two seeded rules, both of which reference a userRole of "IEX_ADMIN". As far a…
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How to send Dunning letter from Oracle Fusion what are steps to followSummary: How to send Dunning letter from Oracle Fusion what are steps to follow Content (please ensure you mask any confidential information): Running the Send Dunning L…Mohammad imran 119 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Not able to Review Credit Memo Request of Dispute and Close the DisputeSummary: Hi Team, We have configured Dispute approval in Advance Collection area by Manual method i.e. using the autoaction as HtOutcmeCreateManualCreditMemo. As a resul…RiyaJain 42 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Why does unapproved dispute transaction getting picked up in automatic receipt batch and BFB reportsSummary: Why does unapproved dispute transaction getting picked up in automatic receipt batch as well as BFB reports Content (please ensure you mask any confidential inf…vasanth.rao 22 views 2 comments 0 points Most recent by Irene Kemkes-Goossen-Oracle Receivables & Collections
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REST/SOAP to cancel and reject a disputeSummary: Hi Team, As per oracle REST API document, there is no cancel / reject a dispute via API, do we have any web-service or any other way to perform this activity vi…
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Dispute Creation is not creating the Credit Memo AutomaticallySummary: We have a scenario where user is submitting a dispute but it is not creating any credit memo for the same. We are getting the error "Credit Memo API creation fa…MihirS 42 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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The approver details for AR CM approval is not visible > where do I check the approver details ?Summary: I need to check the Approver details for AR Credit Memo created after dispute. How can I check the approver details for AR Credit Memo? Content (please ensure y…Yesha Raval 2 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Dispute History not available in FusionSummary: Unable to find a report / summary in system to track the disputes created and current approval status of the disputes. how do we track the dispute history in fu…
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Dispute ApprovalSummary: Can we configure Dispute BPM rule based on COA segment Content (required): Version (include the version you are using, if applicable): Code Snippet (add any cod…Ash000 82 views 3 comments 1 point Most recent by Shyam Sundar Arunachalam Receivables & Collections
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Dispute Withdrawal from WorklistSummary: Hi team, In order to withdraw a dispute from approval, we need to navigate to BPM worklist> Administrative Tasks > Search for the dispute number> Actions> Withd…
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 52 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Multiple Dispute CreationSummary: We have a scenario where users are creating the dispute on receivables invoice, even though the first dispute is not approved, users are able to create the anot…MihirS 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Credit memo is not generating, when dispute is created in collections.After creating a dispute, credit memo is not generated.Fredrick Ignatius 11 views 1 comment 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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how to write-off multiple customer TransactionsSummary: how to write-off multiple customer Transactions Content (required): how to write-off multiple customer Transactions. Business would like to Write-off multiple c…Kumar 57 34 views 2 comments 1 point Most recent by Kalpesh Salunke-Oracle Receivables & Collections -
How to create a dispute with a credit memo but without auto applying to the original invoiceSummary: We need to create a dispute for an invoice with a credit memo (as usual), but not auto applying the credit memo to the original invoice. Content (please ensure … -
How to search unapproved disputesOnce the dispute is recorded in AR, it is not visible in the invoice until it is approved. Is there any way to extract the list of disputes which are not yet approved.
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Cancel disputes when approval process is not requiredHello We are not using approval for dispute process. The submitter only receive the notification to notify that the dispute has been submitted as they don't need approve…
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How to resolve Dispute on the AR Transaction?Summary: Hi Team, We've created Dispute on a AR Transaction and want to resolve that dispute as dispute is clarified now. Please Suggest, How can we resolve a dispute? T…
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Can dispute be raised for paid invoice.Summary: If payment is done before due date and customer raised dispute ,where we can track that dispute. Content (please ensure you mask any confidential information): …Nandini V 2 views 2 comments 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Add editable field in the Approval Notification for Dispute RequestSummary: Can we add any field or make the Disputes Reason as editable for the approvers who receives the Dispute Approval Notification, when the Dispute Request is creat…