Channel Support
Discussion List
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Sound notification when a response is received (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user receives a sound notifica…Vladimir Cordero 30 views 2 comments 0 points Most recent by Leonardo de Barros-Oracle Digital Assistant and Mobile -
Enable sending and receiving emojis (Web SDK)Hi Gurus I'm doing an ODA implementation and I'm using Oracle Digital Assistant Native Client SDK for Web Is there any option that the end user sending emojis? Thanks in…Vladimir Cordero 15 views 1 comment 0 points Most recent by Sherif Bashar Digital Assistant and Mobile
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ODA MS Teams ChannelSummary MS Teams channel is rendering raw URLs instead of Deep linksContent The MS Teams chatbot conversation works fine except the fact that the Deep links are appearin…
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Deep Link in Oracle digital assistant is showing blank windowSummary: When I ask the chatbot to 'Show my onboarding task,' it displays the deep link, but the window that opens when I click on it is blank.
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Oracle Intelligence AdvisorSummary: How to you get access on https://cx.rightnow.com, to be able to raise technical support SRs to help with OIA queries Content (required): How to you get access o…
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ODA integration with Teams in Office 365 GCCHSummary: Our company has moved our Office 365 (including Teams) to Microsoft Azure Government Cloud (GCCH). We are starting our ODA implementation, and we were asked to … -
Copilot with Digital AssistantSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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Possibility to integrate Oracle Digital Assistance with Microsoft CopilotSummary: Possibility to integrate Oracle Digital Assistance with Microsoft Copilot Content (required): Is there any possibility to integrate Oracle Digital Assistance an…
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Digital Assistant - Employee and Digital Assistant - Manager rolesSummary: I am looking for a Digital Assistant - Employee and Digital Assistant - Manager Role that we attach to the employee and manager who will use the digital assista… -
ChannelsSummary: Content (required): Are there any more channels that are supposed/in the road map other than what are currently available? Version (include the version you are … -
Can text appeared while hovering over the DA icon be editable?Can text appeared while hovering over the DA icon be editable? Its Show "Ask" as shown in image attached, can it be changed to any desirable name?
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A Welcoming User Experience (web and teams channels)Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Using a warm welcome to engage with users in a na… -
Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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Oracle Digital Assistant - post chat survey feedbackHi Team, Enabled Feedback component(component: "System.AgentConversation") within ODA when the live agent conversation ended with customer. Can we update the customer fe… -
Standard Feature for Calling Reports on Oracle Digital Assistant (ODA)I wanted to inquire about the availability of a specific feature in Oracle Fusion and Oracle Digital Assistant (ODA). Is there a feature or capability in ODA that allows…
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Orace Digital Assistant : Face book MessengerHi team, Messenger Channel: Using OOTB channel type “Facebook Messenger “and can perform the live chat with B2C agent. The requirement is, when the live agent is unavail…
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Can the DA route to reports or generate report in PDF format or any?Dear Team, I hope this message finds you well. I would like to inquire about the capability of Oracle Digital Assistant (ODA) to provide reports. Specifically, I am inte…
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Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.…
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Can the DA route to reports or generate report in PDF format?Summary: Can the DA route to reports or generate report in PDF format?
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Oracle Digital Assistant process to Load the intent's flow at once.Summary: Is there any process to Load the custom messages and flow at once through csv file?Rumaisa Khan 25 views 1 comment 0 points Most recent by Claudiu Postolache-Support-Oracle Digital Assistant
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Subject: Assistance Needed with ODA Functionality - Request for SupportHello Cloud Customer Community, I hope this message finds you all well. I am reaching out to discuss an issue regarding the functionality of my Oracle Digital Assistant …
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Chatbot errorHi Team, I am facing an error while querying in the chatbot. I asked a query as "view approvals" and the chatbot responded as expected but when I ask another question, i… -
Digital Assistant on Career SiteSummary: Digital Assistant on the career site in enabled but keeps on showing "Thank you for asking. Looks like you do not have appropriate permissions to view answers. …
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How to Invoke OGL from ODASummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): This quick reference guide provides an overview o…
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We are planning to configure ODA icon on Microsoft Sharepoint Pages same as teamsSummary: ODA provides direct chanel for teams but not for sharepoint. so do we need to use Oracle Web Chanel for that? We want to configure ODA icon on sharepoint pages …
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How to hide Logo?Summary: Hi Everyone! How to hide the Digital Assistant logo temporarily.? I tried using HCM design studio. I unchecked both the option. It did not work. Messaging logo …
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Deploy a custom ODA Web SDK in Fusion ApplicationSummary: Hello Team, We are looking for a workaround to deploy a custom ODA Web-SDK in the Fusion Application apart from using the in-built "Digital Assistant Configurat…Abhishek_parmar 105 views 2 comments 0 points Most recent by Suneetha Jalluri-Oracle Digital Assistant
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How to create custom skills in Oracle Digital AssistantSummary: How to create custom skills in Oracle Digital Assistant Content (required): I need to create a custom skill set for ODA. Version (include the version you are us…
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Digital Assistant Configuration errorSummary Receiving error while configuring Digital AssistantContent We are receiving an error message when configuring the Digital Assistant in Fusion Application. Error …
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MS Teams integration initial message is random text,Summary When ODA is initially accessed it says hello followed by random text instead of the user, can we change this to something more meaningful?Content When we access …