Channel Support
Discussion List
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unable to update chat title in oracle digital assistantNot able to find the curent chat title that my ChatBOT holds which I need to update to some other. Previously I used User Interface Tool, but this showing my 0 records n… -
ODA SDK integration Android / iOSSummary: Hi Team, I have followed the ODA SDK integration Android/iOS with the client authentication enabled option. I am generating the JWT token and passing it to the …Sai Vijaya Lakshmi 13 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Calculation card Federal Taxes not loading with HDLSummary: I'm updating the calculation card Federal Taxes first 4 EnterableCalculationValues are loading and reaming not loading. Error Codes ----------------------------…Naresh123 29 views 1 comment 0 points Most recent by Juan Carlo Culibra-Oracle HCM Data Loader (HDL)
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How to change, resize and reposition the chatbot icon in Oracle HCM CloudSummary: Currently we are not able to change, resize and reposition the chatbot icon in Oracle HCM Cloud. Content (please ensure you mask any confidential information): …
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How does Oracle Digital Assistant interact with corresponding Fusion Application?Summary: When Oracle Digital assistant is implemented with basic delivered skills, we only set the FARestEndpoint as the corresponding Fusion URL with which the ODA has …Keerthi Chinthapatla 2 views 3 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant -
How to disable/hide ODA Chat Widget icon through configuration changes?Summary: How to disable/hide ODA Chat Widget icon through configuration changes? Content (please ensure you mask any confidential information): Instead of removing the r…
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Retrieve RESTAPI JSON selected attributes in digital assistantSummary: Hi Experts, We are configuring a custom skill in ODA (Oracle digital assistant) in the builder flow we have configured a REST-API call which gives output in JSO… -
HCM – Oracle Digital Assistant Office Hours 2024Summary: In these sessions, we continue diving into the theme of Employee Experience and Innovation. Playlist: HCM – Coaches Corner: Oracle Digital Assistant Office Hour… -
Need some clarification on implementing MS Teams channel with ODASummary: We are in the process of integrating Oracle Digital Assistant with MS Team Channel. We reached out to MS Team for setup and team came back with some questions. …
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ODA Redwood Support (SaaS) HCM Implementation Project - Release 24 A thru 24 CSummary: We are looking for a business release notes that explains the Oracle Digital Assistant (ODA) functionality support in REDWOOD UI on the HCM transaction pages. W… -
Error occurs when validating the digital assistant with delivered skillSummary: Below Error occurs when validating the digital assistant with delivered skill after the upgrade: We have identified some issues that might cause problems with t…
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ODA chatbot not allowing to send message from Microsoft TeamSummary: Integration between Oracle Digital Assistant & MS Teams has been created and while selecting the available option when we have to enter some information for cha…
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error :
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Card not showing Image on Teams but showing on BOT TESTER in Teams channelSummary: Image is not getting shown on MS Teams but image is drawn when tested using BOT TESTER via TEAMS CHANNEL Content (please ensure you mask any confidential inform…
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Is it possible to associate IDCS with OTBI?Summary: I would like to know if anyone has already associated IDCS with OTBI to extract reports. For example: Which intents had the most matches? What is the most searc…
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Can we hide the things you can do suggestions without disabling the functionalities?Summary: Hello all, Client wish to hide the questions shown as suggestions but want to use the functionalities. Can this be achieved? Like when we open up the ODA, it on…
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How to Invoke OGL from ODAOffice Hour: https://community.oracle.com/customerconnect/events/605599 Summary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answer…Dr Surlina Yin-Oracle 191 views 6 comments 2 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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How to change the order of the skills appearing in the chatbotSummary: Change order of skills in Chatbot Content (please ensure you mask any confidential information): Hi All, We are trying to change the order of the skills that ap…Sreeja Arukala-Support-Oracle 1 view 0 comments 0 points Started by Sreeja Arukala-Support-Oracle Digital Assistant & Mobile
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can't create service request through HCM Digital AssistantAs the title says, after configuring ODA as shown on the community i'm not able to create SR, the chatbot gives below error : We are using Redwood HRHD. you can check th…
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ODA with Cloud ERP not respondingSummary: Embedded ODA with Pre-built skills not responding Content (please ensure you mask any confidential information): We are trying to enable ODA pre-built skill whi…
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I can't use and view the chatbothello, I have assigned the roles: Digital Assistant - Access Role Digital Assistant - Employee Role to a user, but this user cannot access the chatbot How come? Thank youGianfranco Fariello 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Oracle Digital Assistant : Instagram (Webhook Channel)Hi Team, I am trying to integrate ODA chat bots with Instagram messaging. I created items below to enable Instagram chat using "Webhook channel". 1. Developer Account 2.… -
ODA doesn't display salary after a Global Transfer, how can we fix this?Summary: After an employee was global transferred they cannot be provided salary info by the Digital Assistant. What could be causing this and is there a way to resolve …m reynolds-283178 2 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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1Enhancement in AnalyticsSummary: Following is the requirement we have received for analytics "Currently, we feel that the Analytics section of the IDCS ODA has a bit of a limitation when trying…
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where to find IDCS Admin console URL to enable ODASummary: We are trying to activate the ODA for our Cloud HCM application and following the steps mentioned in the URL: https://docs.oracle.com/en/cloud/saas/human-resour…aditi_b-Oracle 21 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Users escalate their queries to an agent administrator within Oracle Digital AssistantHow can users escalate their queries to an agent administrator through generating any a ticket within Oracle Digital Assistant if the assistant is unable to provide a re…Rumaisa Khan 24 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to manage lower environments as IDCS is not part of P2T clonningHello Team, This question is raised to know the best practices considered today to maintain lower environments in sync with Production enviornment. IDCS is not a part of…
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Exporting conversations from chatbot to a text fileHi all, I'm looking for ways to export conversations from chatbot to a text file and send it via email. Are there recommendations or changes that I can make to my applic…
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How can we verify Fusion user details when a user accesses the ODA chatbot from a thirdparty channelSummary: We have a ODA chatbot exposed to MS Teams. Now how can we authenticate the user credentials so that the user can access Fusion data ? Content (please ensure you…
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Unable to add the cloned skill in the digital assistantSummary: I have cloned the standard skill and am attempting to add it to my digital assistant. However, some of the skills are not being added to ODA and are displaying …Rumaisa Khan 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant