Journeys
Discussion List
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How can we better organize the Journey TasksHello, Hope everyone is doing well! We are in the process of creating a Journey where the Absence Team (not the Line Manager) assigns the Journey to employees and is res… -
Employee cant see any journeys in explore?Summary: I have enabled the journey explore tab for employee but when in there there are no journeys for them to assign to themselves, even though there are several avai… -
We have enabled Redwood for Journeys but still have the Checklist Tasks iconSummary: We have enabled Redwood for Journeys, and it is working correctly. However we still have the Checklist Tasks icon under ME and I was wondering if this icon is n… -
Is there any possible way to mass assign checklist to employees and trigger notificationSummary: Hi Team, We are trying to mass assign checklist to employees and by using HDL it will not trigger notifications. Can you suggest me an alternate approach to tri… -
migrate from Enterprise Onboarding to OnboardingWe are migrating from Enterprise Onboarding journeys to Onboarding journeys. How do we deal with the journeys that are: 1. In progress 2. Not Started Any advice pls
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Getting Error for Additional Assignment Info Application task in Onboarding JourneysSummary: Getting Error for Additional Assignment Info Application task in Onboarding Journeys We have created custom role for accessing the Additional Assignment Info pa…
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Employee Grievance through checklist journeyLast year 2024, we had a requirement to handle employee grievances through a checklist journey. Below is the full process for that and it is working fine in the producti… -
Can I create a completion criteria for a veteran's status task within a Person Journey?Summary: Can I create a completion criteria for a veteran's status task within a Person Journey? If so, how can I do so? Content (please ensure you mask any confidential…
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Guided Journeys - How to configure External Url Task?Summary: We need to pass from Responsive to Redwood pages, so we need to change Report based buttons on Guided Journeys Content (please ensure you mask any confidential … -
Is PER_ALLOCATE_CHECKLIST_TO_WORKER_PRIVILEGE required for journeys?Summary: We have recently moved over to Journeys and have found that users can still access "allocate checklists" through Person Management. We wish to remove this route… -
ESign_Signature Value Not Displayed in Data Model - Resulting in no token in Sample Data RTFSummary: Hi Team, We are attempting to use the physical signature pad option within Journeys while using a custom RTF template/document. We have been able to pull in man… -
Multiple attachment getting stored in the DOR from checklist Task.Summary: Hi We have a requirement were we have created a checklist task and selected a report path and also selected as add attachment to DOR feature. But what is happin…
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Not able to pass the Assignment id parameter to call BIP report in Guided Journey in RedwoodSummary: Hi Experts, I am trying to call a BIP report with Parameter as Assignment id, but we are able to open the report without data as assignment id parameter is not …
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Guided Journeys - Parameters supported for transactions?Summary: We are trying to set guided journeys on transaction pages such as Hiring, Transfer, Termination, and we would like to know what parameters are supported. Conten…
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What does "Update Assigned Journey Attributes Based on Modified Journey Template" Job update?Hi team, Business Case: If need to add a Completion Criteria to an Application Task already assigned. Then I launch the job "Update Assigned Journey Attributes Based on … -
For a new Hire Onboarding, does the change to a start date reflect in Journey Console?Hi Team, If a start date is changed to a different day or week, does the 'event date' shown in the Journey Console automatically update once the journey is scheduled for…
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How/Where to view log of Journey assignment for eligibility?Summary: Hi, We have a journey that needs to be assigned based on an eligibliity containing a fast formula. The formula checks if there has been a change from a certain …
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Support Needed, Journey Initiation Email Notifications do not trigger as expected?Summary: Looking for some support or advise to enable the journey initiation template to trigger, although aligned (screenshot below) the notification doesn't generate a…
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Description on contextual journeysSummary: Is it possible for the assignee to view the configured description for the journey template for Contextual Journeys, or alternatively, is there a solution to ha…
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Way to export the nudge execution employee list in excel formatSummary: Hi Team, can we export the nudge plan execution result details in excel format once it is successful for all employees. Content (please ensure you mask any conf…
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Report to pull completed Journey task detailsSummary: Hello, Looking for guidance on how to pull details from completed Journey tasks via reporting. We have a task where the preceding task completed by the employee…
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Journey Not Triggering When Redwood Page Is Enabled for Local and Global TransfeSummary: We have recently turn on Redwood page for Local and Global trasnfer. We experince Journey is not triggered as expected in Responsive page. Content (please ensur… -
National Identifier Embedded JourneySummary: We are attempting to configure an embedded task for National Identifier. However, nothing appears for the employee to enter directly into the task. Is there a s…
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We can't see Assigned Journey and Checklist Template into 25C PatchSummary: We noticed in 25C we don't have the Assigned Journey Tab under My Teams > Journey, we have Team Journeys and Organization Journeys, however is not retrieving an…
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Pending Worker / Employee Cannot Access Journeys in "My Journeys" tabSummary: Hello All, We noticed an issue where Pending Workers / Employees cannot view their assigned pre and onboarding journeys from the "My Journeys" tab but can view/…
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app…
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How to translate journeys and journey task in Redwood (24D)?Summary: We have enabled the profile option ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED for a a customer. Checklist templates is now replaced by Journey templates. However, t… -
How to restrict Journey visibility in Explore tab?Summary: Hi experts, we are currently working with Journeys that has tasks based on Area of Responsibilities. is there a way to restrict the Journey visibility in Explor…
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HDL to update Assigned Journey TasksHi Team, We have a Journey which is already assigned to an Employee. Now, we are updating the Journey Task as Updating the Journey Task type from Manual to External URL,…
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How to retrigger task after AOR correctionSummary: We have a journey that was assigned to 6000+ employees via HDL. This is a reimbursement journey, where the employee enters an amount they are claiming which the…