Journeys
Discussion List
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Team Journeys Tab for Line Managers - Journeys of inactive employees are shownSummary: Hello, with the Upgrade 24B we enabled Oracle Search for Journeys and therefore got the "Team Journeys Tab for Line Managers". When we test it as LINE MANAGER, … -
What is the way to create/add new subscriber?What is the way to create/add new subscriber, which can be used to store some additional survey related questionnaire -
How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs… -
Journey tasks not visible under My Tasks tab in JourneyHi all, We are facing this issue on Production where our journey tasks are getting triggered to performer but they are not able to see the tasks under My Tasks tab in jo… -
Oracle search for Journeys - not giving any resultsSummary: Hi Team, **** Moving to Journeys **** We enabled journeys in DEV pod and assigned journeys tab works fine and giving results after running oracle search ACL pro…
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Is it possible to create an approval rule for a Journey task/checklist?Summary: We want to create an approval rule for a task/checklist in Journeys. We have the following process names in Transaction Console > Approval Rules, but we couldn'…
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Is a Nudge Schedule required for only one occurrence in Journeys?Summary: We will have Journeys that are auto assigned upon hire and we want to send one (1) reminder if the Journey is not completed three (3) days after it has been all… -
Onboarding Journey Email Notification for New HiresHi experts, Our business wants to send an email notification for a specific Onboarding Journey to all the new hires to notify them that this specific journey has been as…
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Unable to see the Category and also journeySummary: Hi Expert, As an employee, I am unable to see the Journey Category, and the journey is not showing under the journey section. Although we receive notifications …
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Are the Privileges Available for the AI_AGENT_ADMIN_ROLESummary: I'm testing Oracle's AI Retrieval Augmented Generation (RAG) Agent within guided journeys, but I'm getting this error: "Sorry, the assistant is unavailable righ…
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Ability to add Guided Journeys on Team Journeys tab.Summary: Currently I do not see any Page Property to add Guided Journeys on Teams Journey page in VB. When I navigating from VB page, there is an option on Journeys > As…
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How to sort/Filter My Tasks in JourneysSummary: I want to be able to Filter and Sort tasks in date order, or due date order and this option is not current available This is going through Me > Journeys > My Ta…
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Completed Journey still shows as 'Open'Summary: We had a scenario in the PRODUCTION instance where the tasks in a Journey were completed but the Journey is still in the 'Open' status and not moving to 'Comple… -
Is there any possible way to mass assign checklist to employees and trigger notificationSummary: Hi Team, We are trying to mass assign checklist to employees and by using HDL it will not trigger notifications. Can you suggest me an alternate approach to tri…
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Dual signatures task - case sensitiveHello, We have several onboarding documents that required dual signatures, one from the new hire and one from the recruiter. Currently, we have found that the dual signa…
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Redwood Guided Journey Quick ACTION Ability to Style Manual Task ContentSummary: We currently leverage Guided Journey on certain Responsive Pages and created Manual Tasks. Due to the need to provided detailed guidance to our end users, we le…
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Task Assigned Combined Notification alert doesn't work properly with journeys based on task groupsSummary: Task Assigned Combined Notification alert doesn't work properly with journeys based on task groups Content (please ensure you mask any confidential information)… -
Journey task is marked as Not Applicable notificationWe created a task that includes the options to mark it as complete or mark it as not applicable. Can the owner be notified if the worker marked the task as 'Not Applicab…
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Fast formula compiled but offboarding checklist is not workingSummary: Fastformula is compiled but doesn't work as eligibility profile for checklist Content (please ensure you mask any confidential information): Hello, We've used b…
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Nudge Auto assignment is not working after 24DSummary: Nudge Auto assignment is not working after 24D Content (please ensure you mask any confidential information): Hi, We had used Nudge to auto assign journey on em…
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Electronic Signature Document "Failed to load PDF document" when trying to download from JourneysSummary: I am having an issue with downloading an electronic signature document from an Onboarding Journey that I created. When I assign the journey to a test employee a…
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How to hide DFF from JourneySummary: There is a DFF flex field visible to HR admins only in Person Details. However, when creating an embedded task in Journey, this field is visible for employees. …
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Can employees get an email that a journey was assigned to them - bulk assignment?Summary: We just started Open Enrollment and using journeys to prepare documents and guide employees through the Open Enrollment Process. We noticed that no email was se…
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Are there any or plans for additional AI capabilities within Journeys aside from Guided Journeys?Summary: Are there any or plans for additional AI capabilities within Journeys aside from Guided Journeys? If so, is there any additional info available? Content (please…
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You can't electronically sign the document due to an error in the configuration. (PER-1532397Hi We are using DocuSign signature for a Journey Task. I configured the detail in HCM Electronic Signature Configurations and was able to validate successfully in Non Pr… -
Journey tasks is not visible under my tasks in journeySummary: Journeys tasks notifications are triggered to performer but the task is not visible under my tasks in journey Content (please ensure you mask any confidential i…
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Receiving an 'Error' message when trying to complete a Journey Task.Summary: This journey used to work when I tried to complete a Journey Task within this journey but recently we now receive this error when trying to complete. For contex…
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Redwood Experience for JourneysHello, I am part of a Redwood Enablement Team at PwC. We are currently testing the 24D release, and I am tasked with the Journeys module. After enabling the profile opti…
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What happens to a task if a performer and/or owner is not foundSummary: I have a number of questions about the expected behaviour when a task is allocated but no record is found for the performer and/or owner: In the event that a pe… -
Assign Journey - Organization scope versus Eligibility scopeHello, We would like to use the option Assign Journey with the Assignee Selection Type = Organization. Would this type of Journey Assignment take into account the eligib…