Responsys
Discussion List
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Can Responsys save the communication with the complete personalization already applied?Can Responsys save the communication with the complete personalization already applied? For example, "Hello Sergio, here’s your discount coupon X" or "Hello Luca, here’s… -
What is the definition of "DONE" and "ACTIVE" in the "Status" column in Responsys?In Responsys, under the "Insight" dropdown, "Monitor Campaigns" tab, there is a column named "Status". In this "Status" column, there are 2 values - "DONE" and "ACTIVE".…
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How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the …
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Responsys Adobe Analytics JWTAdobe Analytics is moving away from JWT. My question is whether or not I can go ahead and migrate to the OAuth Server-to-Server credential. Will that have any impact on …
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Support for OAuth Credentials with Adobe Analytics IntegrationResponsys now supports OAuth credentials with the Adobe Analytics Integration. As of December 19, 2024, OAuth credentials support is enabled for all customer accounts cu… -
Requesting to know the step by step process to configure SSO to Oracle Responsys, OCI & OICHi There, We are planning to configure SSO to our respective oracle accounts for Oracle responsys, OCI & OIC. Requesting to know the step by step process to configure SS…
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External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
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SMTP Relay Configuration and Security AuditHi, Our customer is seeking information regarding SMTP Relay Configuration and Security Audit for a security assessment project. The questions are as follows: A comprehe…
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What is the best way to register a client company for several e-mail contacts with Responsys?Hi all, Let's imagine a Supplemental Table, where the company information (B2B) - such as Company ID, address, etc. - will be stored. And in the Profile List, the contac…
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Using "Once" timer events in a ProgramGiven a program that has an entry node that runs each day, what is the effect of a "Once" timer set to a certain date after the entry? It will pass through on the date s…
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what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_Hi There, May I know what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_ I can see one of the reason as "CO:MERGE" May I know …
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Is there any limit for the fields we can create for Responsys contact list?Is there any limit for the fields we can create for Responsys contact list?
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Removing existing user account in Responsys will impact the current running program/Campaign?Hi There, If we remove existing user account in Responsys, will it impact the current running program/Campaign which is created by this user? Thanks Naveen
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How does the On Unsubscribe function work in a Responsys Program?In a Responsys Program > Settings > Options > On unsubscribe There are 2 options Continue Exit Program If the option 'Continue' is selected, the record will flow through…
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How to trigger webpush with Visitor IDsDear All, We have a set of visitor IDs and we need to trigger webpush notification to those visitor IDs via Responsys. Kindly guide us for the same. Regards Sreehar
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We need to identify if any of the SDK versions after 6.56.1 use workmanager,instead of jobscheduler.We need to identify if any of the SDK versions after 6.56.1 use workmanager, instead of jobscheduler.
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hcmRestApi/scim/Users REST API Read Only Access User SetupHi We have a third party integration requesting to only read user account information (like Username, lastname, firstname, email, etc) from our HCM. We have found that b…
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Power-Hour: Holiday Preparedness: Mastering B2C Email Campaigns & Deliverability Webinar [Nov 2024]Holiday Preparedness: Mastering B2C Email Campaigns & Deliverability Webinar [Nov 2024] Join us for an exclusive session on mastering holiday email campaigns with Oracle… -
In Responsys' Campaign Live report, in Skipped emails the reason is "text". What does "text" mean?Is there a document or page that lists the different reasons for deliverability issues?
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Populate feed's column with fixed valueHi, We would like to know if it is possible to populate a feed's column with a fixed value instead of mapping the column with a field from the input file. Thank you in a…
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RIID values across different profile listsHi, We would like to know if the RIID_ is a unique key, or can it have two identical values across different profile lists? Thank you in advance
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📩[PORTUGUESE] - Maximizando os resultados da Black Friday🎢Olá Nesse webinar foram abordados os tópicos relacionados a Responsys e Commerce Cloud 😁 Melhores práticas de entregabilidade - Responsys Mensuração de resultados de for…
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Fatigue analysis personas1/ What are the rules behind the persona and the score for saturated and over saturated personas? How is it calculated? For example (2 opening email in 1 month = just ri…
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CLV import data offlineThere are some fields in the CLV(https://docs.oracle.com/en/cloud/saas/marketing/responsys-user/CLV_PetFields.htm#AdditionalTopics) standard PET table: PREDICT_AVG_SPEND…
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On-Demand: Marketing Orchestration Innovations - Responsys Edition [October 2024]Marketing Orchestration Innovations - Responsys Edition, October 2024 Responsys customers will want to check out our recent session where we talk about marketing orchest… -
API-triggered email buildHi, Before sending an API-triggered email build to the specified email address, is it possible to check the email permission status in Responsys? Additional Info: This t…
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How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…
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Product Notice: Alert Related to Chrome and Firefox's Distrust of Entrust Certificates [Nov 2024]Distrust of TSL Certificates (AKA SSL Certificates) Signed by Entrust Recently, Google Chrome and Mozilla Firefox browsers announced their browsers will stop trusting TL…
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Issue Saving Configuration in an Oracle CX Apps IframeHello team. We are integrating with CXApps and encountering difficulties when configuring a service through the iframe provided by our API, which is invoked by the Confi…
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What is Responsys In-App Message guideline?I was reading Responsys Designing In-App Campaigns doc. It only has a guideline on the HTML message must not exceed 3.5 KB. I would like to know what are the other guide…