Responsys
Discussion List
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Cannot uninstall an app due to `Error encountered while performing this action`Issue: When I try to uninstall an app, I get dependency errors on AMS. How can I resolve this error? Steps to replicate: - Install PassKit app - Go to Applications - Cli… -
What is the impact of stopping a running campaign that is part of a program?What happens to the target customers within the program?
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Responsys Live Report missing Launch DateHi, Have anyone had an issue with a daily e-mail that has a missing launch date in the Live Report? We have an example where we are sure there was a launch, there are ev…
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Responsys APIHi, I'm looking for an API to attach the HTML file/template that is to be used in emails from some external source where these files are hosted and then pass the file li…
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Current Responsys system outage (Interact2 / Pod 2) - ETA / Details? (2/1/2022)Does anyone have details related to the current complete Responsys system outage for Interact 2 ? We have been unable to get an meaningful response from support to at th…
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Shorten Form Link SMS CampaignDear All, hi! I have a request to create a cx survey form and send it via an sms campaign. Is there any way to shorten the form url into the sms text? I tried to use a s…
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Full list of Responsys FeaturesHello, Is there somewhere I can find the full list of Responsys features that can be turned on for our account? I know there are controlled availability features, some f…
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Send Time Optimization (STO) Implementation GuideSend Time Optimization (STO) is an add-on feature that allows marketers the ability to send emails at the most optimal send time to each recipient. For the latest instru…
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Oracle Responsys Feature Kit: Optimizing email campaigns with Responsys multivariate testing (MVT)Learn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Multivariate Testing (MVT), your marketing team can test multiple versions … -
Getting Started: Self-Service Account Configuration Steps for Oracle Responsys CustomersA newer version of this document is available at "Self-Service Account Configuration Steps for Oracle Responsys Customers (Updated)". -
Getting Started with Interactive Dashboards PlusInteractive Dashboards Plus (ID+) is an exciting, new feature within Interactive Dashboards that helps users create and publish your own reports to other users within yo… -
Happy Birthday In ProgramHello All, I have created some SQL views for each month (1-12) to pull people from each month respectively. My original plan was to use them as a refresh view in program…
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Oracle Responsys Update Resource CenterWelcome to the Release Center for Oracle Responsys. Here you will find information about recent and upcoming releases for Responsys. Bookmark this page and check back of…
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Webinar: Migrating Campaigns to Email Message Designer, RPL, and Dynamic Content (Recording)Webinar recording Learn about the process of migrating campaigns from Classic Campaign with Oracle Responsys to Email Message Designer (EMD). While within EMD, you will …
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Where to find the most current AFTM documentationYou can find the most current documentation for Automatic Failover for Transactional Messaging (AFTM) in the following locations: * Oracle Responsys AFTM Fact Sheet * Or…
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Oracle Responsys Feature Availability ListingView the availability type of major Responsys features in this document.
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Dinamic / personalized attachments on emailI have a demand here, where we need to send each individual client a unique attachment. It's a special PDF that must be sent on a 1x1 basis. Does anyone here know if thi…
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Responsys 21A Update OverviewAn overview of the Responsys 21A Update (February 2021) Features covered: * View listing of Classic email campaigns * Pinterest widget * Subject Line Predictions * SMS c…
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Oracle Responsys Product Roadmap October 2020The Oracle Responsys Product Roadmap for October 2020. https://videohub.oracle.com/id/1_kngn5iy3?width=400&height=285&playerId=35965792 OracleResponsys-Roadmap_2020Octob…
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How generate a barcode with HTML Code ?Hello everyone, I have to create a new barcode in my email. I discovered that they uses an HTML code in campaign creation to generate a barcode. This is the code : image…
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Help with creating a "Back in Stock" email alertHi, I was wondering if anyone has insight on the best way to create a "Back in Stock" email alert within in Repsonsys. We would like to treat this as a seperate subscrip…
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Supplemental Table Limits and delete recordsHi all, two questions about the supplmental table: 1- is there a limit in terms of the number of records that a supplemental table can contain in order to avoid a lag in…
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I cannot use Responsys MVTHi, I tried Multivariant Test but I can't make Responsys send the winner version out. What is wrong? Detail description of my test in the attachement. Thank you for your…
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Responsys: Create new contact record in Profile List using APIHi guys! We're trying to add single contacts into a Responsys Profile List from a Mobile App, each time a new user creates an account in the Mobile App. I'm unable to fi…
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"Unknown" source for opt-outs in Connect Job export?For a while, I will open my Connect Job export for daily opt-outs to see the cause. But it always bothers me when I see an "Unknown" source with "US:Unsubscribe" as the …
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Custom Column - CED File- ProgramHello there! We have created a Program which is used in order to send sms. In the program we use multiple sms campaigns. The feed to the program is being through an SQL …
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pixel request to responsys formHi, i want to post pixel call to form using anyone know how to generate src value for form? Thanks in advance
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Custom tracking pixel locationIs it possible to assign a custom location to the default tracking pixel? For example by inserting RPL or a variable instead of checking "top" or "bottom" in the campaig…
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Does anyone know if there is a Responsys uptime statistics page that is publicly available?Similar to https://www.oracle.com/in/cx/marketing/automation/eloqua-scalability-reliability/#reliability-tab
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It is possible to extract a report only of active campaigns in a Responsys account?I would like to know if it is possible to extract a report where it shows me which campaigns are active at the time of extraction. If it is possible, how should I procee…