API / Integration
Discussion List
-
Post Refresh: Test from Production; Integration from OFS to C2M seems not active.Summary: Hi. We have just refreshed our test environment from production. We have manually configured our test environment to ensure the integration fields are linked wi… -
How to configure the "Activity Work Skills" entity for real-time transmission?**This post was created as part of a How to Service Request (SR) Summary: I would like to build a real-time report based on Activity Details and Activity Work Skills but…Eduardo Kimura-Support-Oracle 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Necessary fields for Work SkillsSummary: **This post was created as part of a How-to Service Request (SR) Content (required): Which are the necessary fields to calculate the Work Skills? Version (inclu…
-
Plugin configure in message scenariosSummary: Content (required): 1. Can I configure a Plugin in message scenarios? 2. Can a Plugin be invoked through an API service request or something similar? Version (i…
-
Search activities by customer code via PluginSummary: Content (required): 1. Is it possible to search for activities by client code through a Plugin? 2. Is it possible to run an API like /rest/ofscCore/v1/activitie…
-
Modify inventory_id parameterSummary: **This post was created as part of a How to Service Request (SR) Content (required): Because the Inventory_ID code currently exceeds 9 digits in the Production …
-
How can we classify an activity as Not Ordered using Message Scenario or API?We have a few types of activities in different priorities, we currently separate some of them using the message scenario to mark as unscheduled. It would help us a lot i…Rodrigo Rodrigue.s 51 views 3 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
Activity OrderingHi All, We have a use case, when two activities are assigned to a technician on the same day, the first activity will be moved to the second position and the second acti…
-
Is it possible to retrieve through APIs the history of the Route Activations of a resource?Summary: You want to to check if a resource has activated his/her route in the past (up to 90) days. You want to retrieve such historical information through APIs. Conte…Renato Kermentz-Support-Oracle 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
API response timeSummary: Content (required): What's the average time response for API https://api.etadirect.com/rest/ofscMetadata/v1/activityTypes ? Version (include the version you are…
-
Get event data API returns no items but the next page differs from the page parameter.Summary: When executing get event data API, it returned no items in the responses but the next page still differs from the page parameter used in the command. Is it an e…Fernando Parreira-Support-Oracle 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Export non-scheduled activities report for more than a monthSummary: Export non-scheduled activities report for more than a month Content (required): The customer wants to know if there is an API able to export non-scheduled repo…
-
How do I delete inventory assigned to a resource/bucket?Summary: I'm using 'update_inventory' Inbound command to update inventories assigned to a resource/bucket. This inventory is updated in a daily basis, I need to have all…Juan Cruz-Support-Oracle 31 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service -
How to delete an activity on Oracle Field Service (OFS)Summary: I want to delete an activity on Oracle Field Service. Is this possible ? How ? Content (required): **This post was created as part of a How to Service Request (…Renato Kermentz-Support-Oracle 61 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
When do you plan to decommission and remove *.etadirect.com?Summary: When does Oracle plan to decommission and remove *.etadirect.com? Content (required): **This post was created as part of a How to Service Request (SR) Version (…Anastasiia Semenova-Oracle 61 views 1 comment 1 point Most recent by Anastasiia Semenova-Oracle Field Service -
Can we use REST APIs in Outbound calls to obtain data about activities in real time?Summary: Is there any way to use REST APIs in outbound calls or are they exclusively designed to be used with SOAP APIs? There is a need to integrate the oubound channel…Fernando Parreira-Support-Oracle 41 views 2 comments 1 point Most recent by Fernando Parreira-Support-Oracle Field Service
-
Length/size allowed by OFS for a Custom Property type 'string'Summary: **This post was created as part of a How to Service Request (SR) Content (required): Im trying to update a custom property through API, what is the length/size …
-
Maximum number of characters for PropertiesSummary: This post was created via How-to Service Request (SR#) Content (required): What is the maximum allowed characters for new created properties like appt_number or…
-
Capture labor hours from each of crew members and in case of team work from all team membersSummary Capture labor hours from all crew members assigned to a single activity or operation...Content We have a requirement to push single operation along with operatio… -
How to gather idle time data for resource Using Daily Extract File (DWH) ?Summary: We need to gather information regarding idle time that is displayed on Routing Report and would like to use DWH file, what would be the advised way to accomplis… -
Plugin ParametersSummary: Does anyone have any information on what/how parameters can be configured when opening a plugin via a button, the plugIn framework documentation indicates that …
-
OFS APIs with API GatewaySummary: Has anyone deployed OFS standard API's with Oracle's Service Gateway (also known as API Gateway)? Content (required): We are looking for experiences where OFS A… -
Linking or associating teamwork activitiesSummary: Content (required): Hi, we have setup teamwork and can achieve it in Field Service seeing the Team Leader and Assisting activities, but we can't find a way to s…