Category 283
Discussion List
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Cannot See the Multi-Day Routing OptionSummary: Hi. Could you please let me know where to find the Multi-Day Routing option? The screenshot below shows the Setting Assignment Rule Parameters section under Fil… -
I am trying findout the REST API that validates, and posts transactions to SCM Inventory.I am developing an AI agent to integrate the parts used by OFS technicians during site visits into the SCM inventory. And also in PIM but couldn’t locate them there, I l…
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Activity Time View Label with crew nameSummary: Hi Team, On assigning assisting activity to a crew it shows the activity type with crew name in the Activity Hint. How to add the same to the activity time view…
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Hiding screens which comes after enroute, start activity, end activitySummary: Hi Team, We have requirement from our client that when they click on En-Route, Start and End Activity, they don't want to see additional screen which comes wher…
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Can notification functionality be configured using OFSC pluginsSummary: Hi Team, We have created custom plugin for Inventory with lots of details. Wanted to check if OFSC plugins also have the capability to configure notifications s…
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Clarification on Resource Location Visibility in Map View at Bucket LevelHi Team , We were wondering why we are unable to see resource locations on Map view at parent bucket level. When we drill down to a resource we are able to see their ass…
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Receiving notification on inventory addition or removalSummary: Hi Team, Similar to notification receival when an activity is added to an Technician, do we have an option to receive notification when an inventory is added or…
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Making travel time editable in en-route screenSummary: Hi Team, When we click on en-route. There is an option to select travel time. We want to have this editable but it is showing non-editable. We have also enabled…
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How do I configure Oracle Field Service to use Oracle FastConnect?Good morning, I was asked by my supervisor to inquire if it is possible for Oracle Field Serivce to be configured to use Oracle FastConnect. If so, is there any document…
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Access to the Field Service tables in FusionSummary: I have a few questions regarding Fusion Field Service tables in below document Tables and Views for Sales, Fusion Service, and Field Service Are the standard ta…
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How to implement the location rename change in Maps module in field service application.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Fusion Field Service and Windows Phone and AttachmentsSummary: My understanding: Using 25C FFS, images can only be attached via the mobile device. Field Service still only provides an installed iOS and Android version of th…
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Fusion field service Resource hierarchySummary: Hi Team, We are currently using OFFS. As you know, user synchronization is happening from FFS to OFS. In OFS, we have already created the resource hierarchy. No…
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Where can I access demo environments for the "Become a Certified OFS Implementer" learning PathSummary: Hello Community, I am currently following the "Become a Certified Field Service Implementer" learning path, and the training materials include hands-on activiti…
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My Route Screen ConfigurationHi, Is it possible to remove "Idle Time" tile from the resource My Route screen? Also, the tile showing the percentage of day - can this be updated to remove the percent…
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How to color-code absences/calendars and show their title/notes inline in Dispatch Console / Manage?Summary: At the moment, in the Calendar section it is possible to set a Calendar (selecting from available) and add notes for resources. However, I don’t see an option t…
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how to show navigation_native_app on Activity IdentifierSummary: navigation_native_app is not visible on Activity Identifier. Content (please ensure you mask any confidential information): Navigation link is not showing. Vers… -
Reopening an activity and copying the details on the Completed activity on the New opened activity.Summary: Hi, We have a situation where the Supervisor would require to reopen a completed OFS activity and review the details, comments, materials used. The supervisor w…
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Restricting the technicians to start next day activity if previous day activity is still in startedSummary: With the overnight work setting set to 24 hours since midnight, technicians should not be able to start the next day activity until they complete the previous d…
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REGISTER NOW: Fusion Field Service 25D Release Deep Dive - Friday, November 21st, 2025REGISTER NOW: Fusion Field Service 25D Release Deep Dive - Friday, November 21st, 2025 Summary: Register now for the webinar of our quarterly Oracle Fusion Field Service… -
How to Audit Inventory changes in OFSCSummary: Hi Team, We have a requirement to Audit Inventory Related changes in OFSC like Resource History or Activity History. We want to Audit Inventory related changes …
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25C PDF Generation - Signature/ImagesSummary: Following on from the previous question about forcing colours to display in the HTML, now focusing on Signatures and Images. Designing Form PDF HTML Templates A… -
Forms with pdf generationSummary: Hi Team, We have a form in Field Service that uses several activity properties, and it is configured to generate PDFs for sharing. I’d like the PDF to only show…
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Uploading Images in Offline ModeSummary: While uploading images to a Property defined as Property Type - file, GUI : Image Element in Offline mode or with poor network connectivity, what are the best p…
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How to capture tiemstamp of a form in oracle field serviceSummary: We have a form named Activity Notes in OFSC which includes a field called Dispatcher Notes. Dispatchers enter free-text messages to send to technicians. The bus…
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Join us for the Fusion Field Service Product Council and Oracle AI World 2025 October 12th-16th!Join us in Las Vegas, October 13-16, 2025 to learn why organizations worldwide are flocking to Oracle for the latest AI innovations—and how we can help future-proof your…
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Message Scenerio:Blocking Condition not working with Activity Type (aworktype) in OFSHello Community, I am trying to configure a Blocking Condition in Message Scenarios where: Field = Activity Type (aworktype) Condition = Contains (or In) tried with both…
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Can assistant fill time labor/travel hours against parent technician's activitiesSummary: Hi Team, We are setting Assist Relationships. Let's say Tech A is assisting Tech B. Tech B works on multiple activities in a day but Tech A assists Tech B only …
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Message Scenario has upper case function?Summary: I'm working with Oracle Field Service and using message scenarios to send outbound SMS notifications through an external integration. One of the requirements fr… -
How to access the image object (signature in my case) of any property of type 'file' using rest api?Summary:Hi Team, We have an urgent delivery where I need do send the signature file object as multipart file in the request. How to access the image object (signature in…