Category 338
Discussion List
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Email being sent to customer when address is incorrectSummary: We're experiencing some issues with email addresses when it comes to customers. When "Print Receivables Transactions" is ran, for some reason there are some ema… -
Collector REST APISummary API or spreadsheet method to create and update Collector Content (please ensure you mask any confidential information): Is there any API or spreadsheet method to…N&A Support Team 47 views 6 comments 0 points Most recent by Talla Madhuri Receivables & Collections
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Need to separate Customer Users from Internal Users to ensure proper notifications sent via emailSummary: We are looking for a way to separate Internal Users from External Users (Customers) so that different notifications gets sent during the user creation and activ…
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Intercompany Flag is populated on Converted AR TransactionsHi Team, We have converted few Open AR Transaction with the help of FBDI for an account which is an internal customer account but in FBDI we have converted similar to th…
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fbdi "CustomerImport" for adding sites to an existing customerWe need to use the FBDI to add some sites to an existing customer, how can we use the CustomerImport for that requirement?
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Receivables Aging by General Ledger Account Report pull in the actual Receivables GL Account CodeSummary: For our audit needs, we have to be able to prove out that our Open AR balances align with our Receivable Control accounts at the GL Account String not just at t…
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Receivables Aging by General Ledger Account and Multifund Accounting Recon to GLSummary: AR Aging Report does not reconcile with GL Content (please ensure you mask any confidential information): 1.Ran Prepare Receivables to General Ledger Reconcilia…
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Is there a way trigger/resend the print email to customer from collections screen?Summary: Content (please ensure you mask any confidential information): Is there a way to trigger/resend the print email to customer from collections screen? Version (in…
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How to suppress credit memo for print email but Invoices should be allowed?Summary: Content (please ensure you mask any confidential information): We need an ability where Credit memo should be suppressed/restricted for print email to the custo…
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Scheduled Proceses for Dunning LettersI am currently setting up dunning in our development environment. I have been able to complete the configuration and I am able to send dunning letters. I just have one q…Georgina Catchpowle 16 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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After 25A, customers whose profile is set to XML invoice delivery method are not searchableSince 25A, we can’t search for customers in the From/To Customer fields of custom ESS jobs, even though we use the same CustomerAccountVO and CustomerVVO LOVs as the see…
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To understand what type of audit reports are available for Advanced collectionSummary: To understand what type of audit reports are available for Advanced collection Oracle Fusion Cloud Applications 24C
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Customer is no longer delinquent, but strategy has not closedWe have run Scoring (along with all the other collections processes) and one customer still has an active strategy, but is no longer delinquent as they have paid all the…AlexAlexandru 22 views 1 comment 0 points Most recent by Suganthi Saminathan-Oracle Receivables & Collections
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Bill Management: Payment processor not working properly contact payment administrator. (IEX-615071)We have observed that recently, while trying to make payments via Bill managment receipt is not being created and is throwing the error Bill Management: Payment processo…
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AR Receipts ERROR: No valid conversion rate for the corporate conversion rate typeSummary: Hi, I am trying to load a receipt with the Conversion rate type as 'User' but still it is checking for the Conversion rate though it's already defined in the he…Rahul Kumar Gupta.-Oracle 92 views 3 comments 0 points Most recent by User_CWYF6 Receivables & Collections -
Auto invoice import is going in errorAuto invoice import is going in error '+---------------------------------------------------------------------------+ UTIL-CURRENT TIME (DATE=12-FEB-2025) (TIME=14:55:11)…
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Customer Bank Account Setup issue at customer site levelScenario: When the user attempts to create a bank account from the Payment Details section at the Customer Site level, they encounter the error: "A record with this comb…
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Create customer statements to fetch open and closed statementsSummary: Hi, The Create Customer Statements (ESS) job currently returns both open and closed statements. Is there a supported way to run it so that it outputs only open …
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List of UI Labels effected with User Interface Text tool - renaming of labelsCustomer needs a list of effected UI labels (on pages/modules) when using the User Interface Text tool for renaming labels in Fusion environment. Is there SQL for me to …Sharne Thysse 11 views 4 comments 3 points Most recent by Shaik Azeez Reporting and Analytics for ERP
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unable to create receivable activitynot able to save the receivable activity whenever i am clicking to save option its redirecting to same page but not saving the activity.
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Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t…Kevinegas 14 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update?Mariam Umar 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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Resend and Regenerate Functionality in Collections DashboardDoes the resend and regenerate functionality in the collections dashboard work with balance forward billing transactions? It appears disabled for all transactions that u…
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The VIEW IMAGE button is not showing the PDFHi everyone, We're experiencing an issue where the VIEW IMAGE button is not displaying the PDF as expected. We've tested this across different transaction classes (e.g.,…Jefferson Teixeira 35 views 2 comments 0 points Most recent by Raj Kumar Awasti Receivables & Collections
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REST API to get sales Order line tax amountI am looking for Sales order tax amount for each line. In front end i am able to see tax amount for each line. but when I check it through API, I am getting only total t…
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How increase limit of rows in otbi analysisSummary: How increase limit of rows in otbi analysis Content (required): Customer have some Analysis created and he want to know if there are some possibility to export …Adriana Martins 1.3K views 8 comments 1 point Most recent by SureshRamanujam Receivables & Collections
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SLA rules for CASH accounting classSummary: Dear All, we have created a rule so that the ‘intercompany’ segment is inherited from the customer master data.Specifically, from the ‘Manage account rules’ tas…Daniele Landinetti 7 views 0 comments 0 points Started by Daniele Landinetti Receivables & Collections
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What is the source of PO number value of an AR Invoice under miscellaneous tab?Summary: Upon Checking, the PO Number field under miscellaneous tab is populated when we generated an AR Invoice from a Contract. However, both the contract header and l…
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Credit an invoice function does not work after 25BCredit an invoice function does not work. When trying to credit an invoice from Invoice Actions —> Credit Transaction or Task —> Credit Transaction with below options I'…