Category 338
Discussion List
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Debit Advice Email ID - how to pull the email from the customer contact?Hi, I'm looking for some clarification on the Debit Advice Email ID within Receipt of Payment Notification Preferences. My understanding is that this needs to be populat… -
Why Credit Memos are not displayed in Collections Dashboard > Transaction tab?Summary: Why Credit Memos are not displayed in Collections Dashboard > Transaction tab? Content (please ensure you mask any confidential information): Hi, We have create…
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We have requirement to add collector name on the Credit case folder screen. Navigation:Hi Team, We have requirement to add collector name on the Credit case folder screen. Navigation: Receivables > credit review> Case Folders in Que> Select Customer (attac…
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what is the deep link for manage customers details?Summary: We need the deep link of manage customers page Content (please ensure you mask any confidential information): we made a dashboard with customers and we want to …
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job set not showing jobs for user.Hi Experts - I created a Custom Job Set and am able to run that job set from scheduled process. But my user is not able to see any jobs. But she can see individual jobs.… -
can I capture email communications in collectionsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…annie hammond-Oracle 2 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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manage collectorMy user wants access to "manage collector" task in setup and maintenance but we cannot grant all FSM roles .. Can you please advise which role or privilege is required f…KumR 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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automate lockboxSummary: how to automate lockbox? Content (please ensure you mask any confidential information): How to automate lockbox process? we can retrieve lockbox bai2 file from …MysticMelody 12 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can I use the same BAI file for loading Bank statement for my AR lockbox?Summary: Can we use the same BAI file for bank statement upload to AR lockbox already configured in the system. Content (please ensure you mask any confidential informat…
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Can we do document sequence only for invoices and not for payments?Can we do document sequence only for invoices and not for payments?
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Auto move the overdue AR balances from the Receivables account to a past due GL accountHi, Is there any function/ feature to move the overdue AR balances from the Receivables account to a past due GL account automatically? It is a local legal requirement i…
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Manage Work Schedule and Associate Work Schedule to Brazil Calendar ProfileSummary: HI team, I dont get the task Manage Work Schedule and Associate Work Schedule to Brazil Calendar Profile when I search under setup and manintenance to complete …Lavanyaa Damodaran 1 view 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Customer Profile Setup for Payment TermsSummary: Is it possible to change the Customer Profile setup to have the Payment Terms = Immediate for certain customers Content (please ensure you mask any confidential…Gifty Jose 41 views 7 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to make payments to unapplied credits and unapplied receiptsCustomer account appears with an invoice of $50.00 and an unapplied receipt of $10.40. So, the total owed by the Customer is $39.60 and that is what should be taken by P…Arnab Chakraborty 11 views 1 comment 0 points Most recent by Deepak Singal Receivables & Collections
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Dont Invoice an Awaiting Billing OrderLets say a TEST Return Order got created in Production and also went into Awaiting Billing State. But we did not want it to create a Credit Memo. Can we stop this order …
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AR Receipt Search doesn't return full resultsHello, We are experiencing an issue in the AR Module of Oracle Financial Cloud where incomplete results are returned when searching for "Receipt Number"s in Oracle, spec…
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Send dunning letter ESS jobHi, We have a business requirement to customize the Send Dunning Letter ESS job, we have customized the 'Send Dunning Letter' ESS job, but when I try to submit it, an er…
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Mass AutoApprove AR Transaction AdjustmentsSummary: We have a customer requirement to mass auto approve the AR Transaction Adjustments. The record count is huge and manually performing the task is not feasible so…Jayaram AnuPriya-Oracle 11 views 1 comment 0 points Most recent by Jayaram AnuPriya-Oracle Receivables & Collections -
How to add existing customer contact to existing customer sites with FBDISummary: Need to add existing customer contact to existing customer sites using FBDI Content (please ensure you mask any confidential information): I am trying to add ex… -
How to update the Collections Remittance Batches status in Oracle Fusion?Summary: Hello - we encountered an issue of having the status stuck in Formatted status. To help us not sending the batch again in the bank we need to change the Collect…Cristelle Rose Sampang 6 views 0 comments 0 points Started by Cristelle Rose Sampang Receivables & Collections
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Strategy getting assigned at customer(party) level.Summary: Business level is setup at acct still stratefy is getting assigned at customer level also. Content (please ensure you mask any confidential information): Can yo… -
JBO-27004: Attribute set for AccountNumber in entity CustomerAccountEO__DefCustomizer__ failedSummary: Hi Team, We are trying to update account number using below SOAP service but it is throwing error. crmService/CustomerAccountService Payload: =Tamilselvan Natarajan 21 views 1 comment 0 points Most recent by Tamilselvan Natarajan Receivables & Collections
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Supplier Balance Aging ReportHi Oracle Experts, We have identified an issue with the supplier balance aging report, where balances from suppliers without active contracts are still appearing. Specif…
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The process "Create Automatic Billing Adjustments" is not working for all eligible transactions.Summary : Hi, The process "Create Automatic Billing Adjustments" is not working for all eligible transactions. It is skipping few. Could anyone please update what could …
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Need to Modify Bill Management Welcome Email NotificationOnce the customer email address is registered in Bill Management, after registration completes user will receive an welcome Email. We would like to customize this welcom…
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For BFB enabled customers Transactions are not getting picked when run in Draft mode?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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BSV Values assigned at Ledger level visible in Subledger ModulesSummary: BSV Values assigned at Ledger level visible in Subledger Modules Content (please ensure you mask any confidential information): We have BSV values associated wi…
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Not able to use two different direct debit funds capture formats for customer payment for single BUThere is requirement for one BU to have two separate direct debit funds capture formats based on customer country. Each country customer has their own receipt method. Ca…
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Accounting date in GL for subledger showing last day of the monthSummary: In GL all transactions for any given period is showing last of the month, irrespective of posting date and creation date in subledger Content (please ensure you…Sudershan Minnala 24 views 3 comments 0 points Most recent by Sudershan Minnala Receivables & Collections
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Privilege required to enable "Apply credit memo"I create a custom role for AR user, because I have some basic user, who they don't incomplete transactions because they don't have authorization. I added all privilege I…