Category 367
Discussion List
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Can we Import excel to update the Usage?Summary: Hi All, We have a requirement where customer is having excel with usage data. Can we import excel which can update the usage data for subscription lines? Conten… -
How to Configure Subscription Line Items (Products) to skip by 10We Need the Subscription Product to skip the count by 10 or 100 whenever a new product item is created under the Subscription. How is this achievable? Currently, we are … -
Unable to add new Business Unit using Subscription rulesSummary: Trying to add a new Business Unit in subscription rules setup and not able to see the newly created BU. How to add the BU to the subscription rule any idea? Con…User_2025-02-10-08-29-32-636 270 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
Discounts added in Coverage is not getting sync to B2B Parts Detail ScreenSummary: Hi All, We have given discount to Customer Support (Business Process) which link to Customer Part Shipment Service Activity Code. For an Extended Warranty Subsc…Abhishek Nirgudkar 43 views 4 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
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Is there any standard field on Subscription UI using to capture PO Number and Project Number?**This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the question: Is there any standard field on Subscription UI using to capture …Ed Gomez-Support-Oracle 33 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How It Work Withhold Sending Billing Information When User Have The Flag Set To True Already?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The following feature is added as part of 22B as per the release n…Alexandra Rabaea-Support-Oracle 22 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m…Guru Raghavendra 26 views 2 comments 1 point Most recent by Guru Raghavendra Subscription Management
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How to do pricing index on a Subscription?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: 22A Summary of the ques…Ed Gomez-Support-Oracle 94 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Possibilities to update price of all affected contracts, when a product price is changed at SCMSummary: When Price changes for an item in SCM, client wants to have that changed for all contracts (including active ones) automatically. What are the possibilities we … -
We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version … -
Is it possible to import Subscription with Child Entities together?Summary: Looking to import a Subscription with all child entities in a single import Header, Product, SubscriptionContact, SubscriptionParty etc Content (required): Can …Guru Raghavendra 31 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management
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Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 22 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …Kumar Kartik Jain 42 views 7 comments 0 points Most recent by User_2025-02-10-08-29-32-636 Subscription Management
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Bill Lines to be sent to AR on 15th of Previous Month (Interface Date)Summary: We currently have requirement to set Interface date to 15th of Previous Month. So for Billing for 01-Jun-2022 to 30-Jun-2022, Interface date should be 15-May-20…ShishirSopariwala 13 views 3 comments 0 points Most recent by ShishirSopariwala Subscription Management
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How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…Ed Gomez-Support-Oracle 43 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How To Modify/Amend Billing Frequency Of Active Subscription?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The user wants to modify/amend the Billing Frequency of Active Sub…Alexandra Rabaea-Support-Oracle 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to get Subscription Supporting Document details from table?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: Which table and column has the details about the Subscription Supp…Prabhudass Vedanayagam- Support-Oracle 41 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle Subscription Management
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Why is Billing account and Bill-to Site not defaulting from Customer Master?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: In the past billing account and bill to site were defaulting from …Claudiu Mindruta-Support-Oracle 27 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Unable to find Import and Export Management in ToolsSummary: I can still see the old file import / export option but cannot find the new Import and Export management under tools. I have verified the profile option and it …User_2025-02-10-08-29-32-636 287 views 2 comments 1 point Most recent by Adam Liu Subscription Management
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Reprocess Order Management Transactions , what is the logic behind this process.Summary: Reprocess Order Management Transactions what is the need for this job in OSM? What is the business process flow , can someone explain this. I could not find any…User_2025-02-10-08-29-32-636 93 views 2 comments 1 point Most recent by Suresh Kampati Subscription Management
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Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…Guru Raghavendra 22 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…Guru Raghavendra 32 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know…
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Usage qty consolidation over period of timeSummary: Does the product handle the usage qty consolidation, over multiple periods? Content (required): Say, if there is max usage of 100KG and this consumption should …
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Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …User_2025-02-10-08-29-32-636 33 views 1 comment 0 points Most recent by Adam Liu Subscription Management
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Unable to Update Usage Quantity in Billing Summary under a Subscription ProductSummary: Trying to update Usage Quantity from the UI. Navigation: Subscription -> Subscription Product -> Billing Summary Content (required): We have the Oracle document…Guru Raghavendra 115 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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How to populate minimum amount and minimum quantity under pricing subtab for a subscription product?Summary: How can we add minimum amount for the subscription Content (required): After adding a product to the subscription how can we change the minimum price based on m…
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How to relate two subscriptions with each other?Summary: We would like to give reference of one subscription in the other subscription. Content (required): As per our exploration we see a relationship tab under subscr…
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Is Usage Rating Engine GEnerally Available yet?Summary: Would like to understand whether 'Usage Rating Engine' is generall available already or still under controlled availability? Content (required): Version (includ…
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Error Activating Subscription - Related to Payment TermsSummary: Content (required): I created a subscription with a product and followed all instructions as per the implementation guide. However, when I try to activate the s…RamakrishnanRaghavan 33 views 2 comments 0 points Most recent by RamakrishnanRaghavan Subscription Management