Category 42
Discussion List
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How to configure Hierarchy relationship from Account to Address?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.01.0 Summary of the question: Currently customer is using customer Hierarchy to Model …
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How to sum minutes in a datetime field using Groovy?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: We are writing a groovy script and need to sum the minutes in a da…Tony Phetbourom-Support-Oracle 31 views 1 comment 0 points Most recent by Andrei Stan-Support-Oracle Sales
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Width and Height of Text BoxHi, I have created custom text box with multi-line option is there any feature to change the height and width of text box Thanks
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How to migrate custom object from one instance to another?This post was created as part of a How to Service Request (SR) Release: 11.13.21.10.0 Summary of the question: Customer questions, how to migrate the custom objects from…
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Where is the Primary flag attribute data stored for the Account Contacts**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: Requesting you to please help in identifying the BICC Data store d…Umamaheswarareddy Ambati-Support-Oracle 41 views 3 comments 0 points Most recent by Vivek Gautam Sales
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Reporting HierarchyHi, Global Sales goes to VP as this is parent org. Then the following org goes to level 16, 15, 14….till 1 as 16 levels Assume that I have created org structure as in wh…
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What is available for migrating Incentive Compensation between environments ?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: What is the best way to migrate entire elements (Plans, Components…Kim Vu-Support-Oracle 21 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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How to inactive non-primary classifications assigned to Accounts?**This post was created as part of a How to Service Request (SR) Release: 11.13.21.10.0 Summary of the question: Business decided to inactivate the non-primary classific…Manoj Kumar-Support-Oracle 21 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales
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Is it possible to disable the object triggers when updating Account using WebServices(REST API)?Summary: When I update Account data using WebServices(REST API), the Account object trigger is fired. Is it possible to disable the object triggers when update Account u…
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Is there a way to Update the Address Effective Date in HZ_LOCATIONS through the UI?Summary: Is there a way to Update the Address Effective Date in HZ_LOCATIONS through the UI? The field is blank in many cases after reviewing data. Content (required): I…Stephen Johnson-Oracle 31 views 1 comment 0 points Most recent by Nicoleta Chiru-Support-Oracle Sales
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Sales Analytics DashboardHi, Kindly help me out where does the configuration need to be done to setup the hierarchy to be displayed in Sales Analysis Dashboard report For eg I need John in Globa…
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How to mark the phone location on Appointments on CX Sales Cloud MobileQuestion: How to mark the phone location on Appointments on CX Sales Cloud Mobile **This post was created as part of a How to Service Request (SR) Release: Cloud version…
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best way to add or substract hoursSummary: How is the best way to add or substract hours in groovy Content (required): Recently we created a script to calculate the actual date and the day before to send…
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There's possibility to perform massive test load to check CX Sales performances?Summary: Massive load for performance test Content (required): I would know if there's a framework or tool able to test on massive way CX Sales UI's in order to check on…
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There's a downtime during CX Sales deployment?Summary: CX Sales Deployment Content (required): Hi all, this is just to know if CX Sales application can be access during a CX Sales deployment, specifically during CSM…
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Global Search Displaying Inactive Deleted ObjectsSummary: Oracle sales cloud shows inactive/merged contact records in global search Content (required): Oracle sales cloud shows inactive/merged records in global search.…
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Get the value of "SiteuseType" before user makes the updateSummary: Get the value of "SiteuseType" before user makes the update Content (required): I have a "BeforeUpdate" trigger wherein I am trying to validate if the user is t…
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CX Sales - turn off auto setting of close date when importing dataSummary: We are importing opportunities from another system that have estimated close dates. When we import open opportunities into CX Sales that have existing close dat…
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Lookup Type of competitorHi, I would like to create custom FCL field and need to know what is the lookup type so I can add this. Please let me know Thanks
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Win/Loss Reason fieldHi, Win/Loss reason field is available in layout but not getting displayed in the opportunity page Opportunity page
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Require groovy code to create Attachment to Activities in Oracle sales cloudSummary: Require groovy code to create Attachment to Activities in Oracle sales cloud as soon as they get created in Oracle Sales Cloud Content (required): Version (incl…
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Households not visible to custom roleSummary: Households not visible to custom role Content (required): Hi, I have created a brand new custom role and have added few FSP and DSP to provide access to only Ac…
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The Microsoft tokens have expired. Sign into the Microsoft 365 add-in again. (ZPS_365-5685020)Summary: Hi, We are getting the error "The Microsoft tokens have expired. Sign into the Microsoft 365 add-in again. (ZPS_365-5685020)" on our Outlook Integrator for Orac…
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Notification on Account-Contact relationship deleteSummary: Hi Team, We are planning to send out a notification to account owner, when a contact is deleted from "Contacts" tab. Content (required): When a contact is remov…
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Can the Country Code field be removed altogether?Summary: Phone Country Code Field - Removal Content (required): All our Accounts are in the US so there is no need to identify a Country to distinguish #s that are outsi…
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Change Manager in Sales HierarchyHi, How to change the manager of the existing one of the sales hierarchy? The resource was left the company. I could not update / change the manager in Resource Director…
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O365 Outlook Plugin - Ability to bulk share emailsSummary: Bulk sharing of emails with CX Sales application utilising Plugin. Content (required): Business users are using Mail Merge to send content to Contacts in bulk. …
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How to create custom frequency payout in FICSummary: How to create custom frequency payout in Fusion Incentive Compensation. Content (required): Version (include the version you are using, if applicable): Code Sni…
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How to change Primary Phone from Work to MobileHi, How to update Primary Phone from Work to Mobile through UI ? How we can set Mobile # as Primary Phone number always? Thanks, Mohan
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PersonParty Phone AttributeHi, As per our requirement, we need to validate the new phone # of contact is existing already or not. def vop= newView('PersonParty') def vcp = newViewCriteria(vop) def…