Category 453
Discussion List
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how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl… -
Fusion benefits - End date a standard rate attached to an active Ben planSummary: We have had a residual rate (Stop loss) tagged to an active benefit plan which we are requiring to remove. Would like to know what would be the steps to have th…
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Not able to access Employment information through Benefits enrollments pageWe are Not able to access Employment information through Benefits enrollments page. However we are able to access the employment information through the person managemen…
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Post Election FF error when Evaluating Life EventSummary: Post election FF error appears when evaluating the life event from the enrollment page, but doesn't appear when Evaluate Life Event Participation in run. Conten…
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How do I add new values to the BEN_OPT_TYP lookup?Summary: Content (please ensure you mask any confidential information): How do I add new values to the BEN_OPT_TYP lookup? Version (include the version you are using, … -
How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it?
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I want to check why a life event is getting detected in potential life event.I want to check why a life event is getting detected in potential life event. Is there any process to check that? can I run any diagnostic report that could tell me why …
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"Rehire" Life event not getting triggeredSummary: For employees undergoing Rehire scenario, Rehire Life event must be triggered & eligibility/Enrollment opportunity must be evaluated accordingly. However, that …
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Document Type Config : "Description" Column can only accomodate maximum of 4000 charactersSummary: We have a requirement where we have to create a document type & add content/description which is more than 4000 characters. Currently the redwood document type …
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Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be… -
Oracle HCM Benefits :: Enrollment change due to Promotion Life EventSummary: we have a requirement where during promotion life event an employee can change the plan but not the option Content (required): There are two plans Staff plan an…
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Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- All r…
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How to update Processing Option on an existing deduction element to "process once per pay period"Summary: Hello, We have a deduction that I need to update. The update I need to make is to remove the check mark next to Process once per pay period on a deduction eleme… -
The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
How to handle FSA deduction for remaining paychecks upon return to work from leave.Summary: When participant went on leave of absence , and there is no payroll deduction as they are payroll -ineligible. when they return from leave of absence how to han…
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How to stop adding multiple spouses to the Benefits People to Cover section?Can we make it so that if there is already a contact with a “Spouse” relationship in the employee’s contact list, they cannot add another contact with a “Spouse” relatio…
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To calculate the number of months for refund when employee is terminated in between Policy period.Summary: We have configured Employee and dependent premium to be paid Annually for the policy term period from 1st Jan to 31st December. If employee is terminated in bet…
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Unrestricted life event in two programsSummary: Content (please ensure you mask any confidential information): Client is using Unrestricted life event in two different benefit programs - one for 401k and one … -
Should not allow an employee to elect coverage for a dependent that does not have a DOBWe have added the Action Item "Dependent Requires Date of Birth", as shown in the screenshot of the plan setup below. However, the system is still allowing enrollment in…
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Dependent age out fast formula issueSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.…
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Benefits Comparison Plans tiles not showing configured available plans.Summary: I followed the documentation to complete this feature and the benefits comparison plan tiles are not showing for configured available plans? Content (please ens… -
To remove edit icon for name and disability section from personal details in redwoodI want to remove edit icon from Name and disability section from Personal details Page in redwood. There is no option available to make section editable/un editable in V…
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Rate Calculation based on Age of Spouse or PartnerInviting suggestions from Community Experts for below requirement and review on approaches tried so far: Rate Calculation = (User Inputted Coverage Amount/10,000)X(Age B…
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Error : You need to select more options to enroll in this plan. Select at least 1 optionsSummary: We're encountering an issue with the 'Dependent Age Out' life event, triggering an error message that requires selecting at least one option to enroll in the Me…
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dependent designation questionSummary: Hi, We have a plan which is purely for dependents and not for employees, however, when we designate the dependents, the employee also shows up as 'You' in the d…
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Benefits Default Enrollment Results in NO ElectionSummary: I have a requirement for when an employee loses eligibility for Plan A Option 4, they are automatically moved down to Plan A Option 2 when a dependent ages out.… -
Unable to Hide view report and print button in Selfservice enrollment pageUnable to Hide view report and Print button in Self service enrollment page —>View report button from —>Under Enroll in Benefits that matters you click View enrollments …