Category 453
Discussion List
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Benefits - how to create and evaluate Benefits Adminstration event for 100 employeesI need to open 100 Benefits Administration events, how do I do that under evaluation and processing? Which options do I use?
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Issue with the seeded open enrollment alertHi Team, We have configured the seeded open enrollment alert (Summary of Elections at Open Enrollment) for US population to send a confirmation mail to the employees imm…
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Allowing 1095 to be uploaded directly to Document Records - not using Oracle ACA processSummary: Client is not using Oracle ACA processing. ACA documents are created outside of the system. We want to allow the benefits team to upload the 1095's to Oracle fo…Rachel_Strong 11 views 1 comment 0 points Most recent by Kalai Palanisamy-Oracle Payroll and Global Payroll Interface (GPI)
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New hire life event is NOT getting triggered when a pending worker is converted to employeeNew hire life event is NOT getting triggered when a pending worker is converted to employee. The new hire life event data change has a simple FF which checks the action …
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How to modify an existing custom tileSummary: Hello - our implementation partner created a custom tile for us under the "Me" section named "OIC Login" which, when clicked, redirects me to the OIC login webs…
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Derived Factor to point at Primary FlagInviting Expert suggestions to overwrite 'Age to Use' in Derived Factor Setup. We are sensing this can be achieved through Fast Formula, but haven't found any luck yet. …
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Before you enroll in Redwood, many fields under Biographical Info section needs to be hidden by VBCSSummary: From the Redwood People to Cover Page when we add the dependents and give submit there are some DFF fileds under Biographical section which needs to hided. Vers…Spandana Dinesh Kumar 21 views 1 comment 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Redwood Benefits AI Agent response field - can we change "Ask Oracle"Summary: Hi, as we prepare to roll out Redwood in Benefits, I have created the Benefits AI Agent in a test environment and am loving testing! I have named it "Benny" as …
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How to hide "Autoapproved" on Redwood Self-Service Report a Life event pageSummary: Navigation: Me > Benefits > Quick Actions > Report a Life Event When a user initiates a new life event, after selecting the event type, entering the event date,…
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Benefit Pending ActionsIs there a way to set up a filter under the Benefit Pending Actions to send to just one employee as a test? Instead of sending to all that have a pending action? Thanks!
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The payroll relationship or the assignment identifier **** is invalid for the element **** (PAY-163591Summary: Hello, I added imputed income to the benefit program. Now when I evaluate any life events for any employees I get this error: The payroll relationship or the as…
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How to Hide the “Statutory Dependent” Field in Redwood Slider Page for Benefits Contacts?Details / Description: We are working with the Redwood Self-Service Experience and encountered a challenge while attempting to hide the Statutory Dependent field on the …
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Open enrollment eoi setup for supplemental lifeSummary: EOI setup in Open enrollment for supplemental employee insurance plan Content (please ensure you mask any confidential information): We have a below requirement…
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Unable to Access Additional Person Info for SpousesSummary: Currently we go to My Client Groups > Additional Person Info > to review a EFF we have for Wellness Flags. However, we are unable to pull up spouse records in t…
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Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen…
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Issue with Retirement plan communicating incorrect employee and employer percentagesSummary: The Benefits Communicated Amount (percentage) is incorrect and is the annualized percentage of the employee and employer Defined Amount. Employee percentage sho…
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QLE coverage end dateSummary: When an employee is hired in Oracle their benefits coverage correctly begins on the same date. When an employee is terminated in Oracle their benefits coverage …
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"Enroll in Benefits that matter to you" page takes 3 + Minutes to Load in RedwoodSummary: From Self-Service Enrollment, when we select the section called 'Enroll in Benefits that matter to you', the section takes 3+ minutes to load before the option …
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Terminated employee's deductions and refundsHi Team, To find a solution for terminated employee's deductions and refunds. As of now when an employee terminates (I.e., Mid of month) then payroll deducts full month …Chanikya Neelam-Oracle 11 views 1 comment 0 points Most recent by Ankana-Oracle Payroll and Global Payroll Interface (GPI)
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Redwood Self Reported Life event - Report or area administrator can see LE to approveSummary: We know that alerts can be set up to notify benefits administrators when a self-reported life event is submitted. However, with high volumes, these alerts can s…
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How do you know what benefit event is triggered from an action reason?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Best Practice for monitoring scheduled process for BenefitsSummary: Best Practice for monitoring scheduled process for Benefits Content (please ensure you mask any confidential information): We have scheduled the Benefit Process…
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ACA Full time not set to Yes after running ACA eligibility ProcessSummary: Hello everyone! I am trying to set the ACA parameters for employees. I ran the ACA eligibility process, but it does not set the ACA Full Time to Yes but it is b…Anubha Jain 11 views 1 comment 0 points Most recent by Abhishek Tiwari, CPP -Oracle Payroll and Global Payroll Interface (GPI)
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Redwood 25A Benefits AdministrationSummary: 25A: We hv enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details configuration pa…
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Redwood-Can the Get to know your benefits task under Self-Service Enrollment page be role based?Summary: Can the 'Get to know your benefits' task be customized by job role? We want to customized this task to be able to appear differently based on the user job role.…
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Report of all person benefit balancesSummary: Is there a way I can pull all person benefit balances from inception to future a report? When I use OTBI, I only got the balances that were in effect TODAY, but…
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Is having the ACTIVE_AFTER_TERMINATION enabled is safe on BEN_BENEFIT_RELATION_STATUS?Summary: Hi Experts, We have a problem that we cannot Evaluate the Termination Life Event after the termination in Core HR, our solution was to set the Benefits Relation…
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Rates not getting updated based on Age changed for optional plansSummary: Hi, We have two optional plans for which the rates are based on age of the employee. If the employee moves to a different age band, then their premiums will be …
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Open Enrollment new rates reflects old rates for Dental Basic PlanWe are facing an issue : The issue is the dental employer rate was incorrect for the month of January, ( Life Event - Open as on 1.1.25). The employee rate was correct. …
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Benefits plan voluntary deductions are not flowing through Payroll automaticallyHello Team, We have the Benefits plans setup for Health, Dental, Life and Pension, the rates are also configured to include the payroll element entries (deduction) and w…