Category 453
Discussion List
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How to customize the Redwood Benefits Enrollment Summary "cards" on Self Service Landing pageHow to customize which enrollments "cards" and how many enrollments "cards" are shown within the Redwood Benefits Self Service Landing page, Enrollment Summary section? … -
Unable to Update dependents GenderSummary: We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender infor…
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Redwood Benefit Plan comparison tool - Can we choose which rate to display?Summary: Hi, In setting up the plan comparison tool for the first time for our rollout with Redwood, I see both medical and dental comparisons, the displayed cost is def…
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25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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Looking for recommendations for Benefits Extracts - Custom vs Known2USummary: We are in the process of implementing Oracle HCM Benefits and seek recommendations on whether to create custom benefits extracts for our various benefits provid… -
We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
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Moving employees to different PlansSummary: We have two dental plan types Dental Plan Type 1 Plan 1 Plan 2 Plan 3 Dental Plan Type 2 Plan 1 Plan 2. Now starting next month Plan type 2 is being decommissio…
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can someone plshelp me writ fast formula to trigger whenever there is a change in employment typeSummary: I need help in writing a fast formula to trigger - Benefits De- enrollment Life event whenever the employment type changes from Regular to Contract, Occasional …
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Benefits Court Orders are not end dating automatically when the employee is terminatedWhenever we terminate the employee the Benefit enrollments get end dated by processing the Termination life event. In the same way the court orders should be end dated. …
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process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…
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HSA Calculator - SetupSummary: We are looking at using the HSA Calculator fscmUI/redwood/benefits-selfservice/calculator/hsa-calculator The tool is there but the "Tax Year" drop down is not p… -
Element Entry Ending and Restarting while No Change in Value during life eventSummary: We have a benefit plan that is tied up with respective element entries. whenever there is a life event, if there is no change in the value of benefit plan the e… -
EE and ER Rates not displaying on Enrollment pageSummary: Group Health EE and ER Rates not displaying on enrollment page for any life event. Steps Taken: (1) Created Benefit Groups, (2) Created Eligibility Profiles, (3…
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Created a global transfer life event but collapsing rule is not working for itWe have created a Global Transfer life event, and after performing this transaction, multiple life events triggered—such as Termination, New Hire, Assignment Category, a…
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Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
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benefits modification historySummary: Our Benefits team on the business side often modifies a person's record to drop or add coverage. This ends up adding a retro entry lined up to process on payrol…
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Unable to enable fields in Designate dependent section and pending action in Benefit summary redwoodSummary: Unable to enable Coverage start date,plan type fields in Designate dependent section and Unable to enable Approval date in pending action section in Benefit sum…
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Can we customize the text on Post Enrollment Task - Complete Pending ActionsHello Hope you are doing well! We want to put some help text on Post Enrollment Task - Complete Pending Actions when employee election a benefit which needs EOI. We also… -
Can someone help me create a Fast formula which will fetch the STI amount from the elementI need help in creating a Fast formula. Requirement - The STI bonus amount which is paid to the employees via an element needs to be transferred to the Savings plan of t…
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Effective Date for Job set in Evaluate life event Automatically Changing?Summary: Hi Experts, Before I proceed with the initial problem, I will discuss first the issue for a context. The client is entering a termination action which was alrea…
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Unrestricted life eventHi, We have a requirement where we need to schedule the unrestricted life event in way where the schedule process should be daily based on an individual's anniversary da…
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Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
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A valid program or plan year period is missing for this compensation object.Summary: A valid program or plan year period is missing for this compensation object. This error occurred in the package ben_enrolment_requirements.enrolment_requirement… -
How to restrict access to employee contact's National identifier in people to cover areaSummary: How to restrict access to employee contact's National identifier in people to cover are a under benefits enrollment using roles. Please let us know the data sec…
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edit error message for 2 enrollmentsSummary: Hi, I am trying to edit the error message BEN-991363 for 2 different enrollments and plans but the issue is when I am trying to edit it for 1 plan it is getting… -
How to change Benefit Summary Page - Plan TypeHello - can someone help with a set up question? I am trying to create a new Roth plan for our employees in Oracle. Everything appears to be set up correctly with one ex…
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How do I delete a "Highlight" in medical plan comparison?Summary: In setting up the plan comparison tool for the first time in a test pod, I added several "Highlights" in error on the Plan Template, thinking at the plan level …
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
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Print timestamp on Summary of Elections at Open EnrollmentHi Hope you are doing well! We have enabled delivered Alert 'Summary of Elections at Open Enrollment' and able to test successfully. However Business wants to print the …