Category 453
Discussion List
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Redwood – Healthcare/Dependent Care FSA not calculating when changing the coverageHello All Hoping everyone is doing well! We are in SIT cycle for Redwood Upgrade and noticed one issue when Healthcare/Dependent Care FSA not calculating when changing t… -
Enrollment Certification Required FF for Short Term Disability PlanSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you… FF for EOI Requirement for Short Term Disability Plan and different Options If E… -
SSN Requirement & Pending ActionSummary: Employees are not able to complete their Pending Action for missing SSN through their Pending Actions, but they can update the info through Before You Enroll/Pe… -
25B: In the new Benefits Activity Center 'People to Cover' action is not availableSummary: In 25B in the new Benefits Activity Center 'People to Cover' action is not available. Please advise if its expected or role is missing. Screen shot as attached …
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Not able to add certification as an employee for Proof of good healthWe have configured certifications for Voluntary supplemental Life plan. However when we login as employee we are not getting the option to add the attachment.
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Redwood 25B Benefits Activity Center - process appearing - "Ingest Benefits Person Search Data"Summary: Hi, after enabling the new Redwood BAC with 25B in Prod, and the new expanded elasticsearch, I see there is a process "Ingest Benefits Person Search Data" that …
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Redwood 25B New Benefits Activity Center - how do I create and save "Searches"?Summary: Hi, we just turned on Redwood for Benefits with 25B in Prod. With the new Benefits Activity Center and many Filtering capabilities, can you tell me how to Creat…
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Can we successfully rollout Redwood Benefits, before Redwood HCM Core HR and Payroll?Summary: We are thinking the phased approach to Redwood is best, starting with Redwood Benefits. Are there any dependencies on Oracle Core HR and Oracle Payroll to also …
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Relationship Start Date for New HireHello, I just wanted to ask if what date should be used for the relationship start date on a new hire for their People to Cover? Thank you in advance.
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Benefits Activity center not showing dependent SSNSummary: We are unable to make the Dependent SSN visible. The field is not available in VBS. Any workarounds or updates on when this will be enabled? Content (please ens… -
Cloud Benefits Billing Training GuideSummary This document describes how you can use Cloud Benefits Billing to create bill charges or apply payments to participants directly or in mass. Such participants mi… -
Redwood Review Employee Resources for benefits not showing your documentsSummary: We are testing Redwood for Benefits in TEST and noticed that the resources we have in Production are not showing in Redwood. When I open it in VBS I do not see …
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Are HSA limits applied during Vertex processing?Hello Experts, We run a monthly Vertex process and just like to ask about whether Health Savings Account (HSA) limits are automatically applied. Since Vertex handles tax…
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interim coverage not showing in redwood pageSummary: Interim coverages for supplemental life insurances are not coming in redwood page enrollment summary page.However,the same is getting reflected in Admin page.An…
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any … -
Validation for country,gender,dob,tobacco not working for people to cover page creatre new contact, tobacco , dob , gender are not even working , . last one - national identifier is working weirdly , not allowing us to create contact even if i provide value to nation…
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Manage action item asking to upload a document mandatory- Ben Admin REDWOODSummary: The redwood page for Ben admin page is mandatorily asking to upload document for certification if the same has been set as configuration. Earlier this was asked…
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How Can we Hide/Edit the Before you enroll task under Self Service Enrollment windowSummary: As we need to customize the Self Service Page in redwood, we need to hide the "Get to Know your benefits" & "Choose how you want to enroll" task as they are not…
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Did anyone face Item PAYROLL_PERIOD_TYPE returned no data error in Rate Periodization FastFormula?We are encountering the following error in the Rate Periodization Fast Formula during Benefits participant enrollment, specifically for a couple of employees who have mu…
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Is it Possible to create a cross subject area analysis for the mentioned in summary.Summary: I am trying to create a cross subject area analysis using the "Benefits - Enrollments Real Time" and "Benefits - Action Items Real Time" subject areas and for f…
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Redwood UI - Flex credit not visible in Benefits ESSHello For benefit programs where there are flex credits, the previous UI displayed the Credits and the costs at the top of the page. With the new UI, the only thing that…
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Redwood: Contact Number - How to display on "Before You Enroll" & Benefit Summary "Contacts" pagesSummary: HI, in Redwood, how do you display the Contact Number on the Ben Self-Service "Before You Enroll" page and the Ben Admin Benefits Summary' Contacts/Before you E…
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Redwood Benefits page not available for Benefits Administration > Enrollment springboard navigationRedwood Benefits page not available for Benefits Administration > Enrollment springboard navigation -
Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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Change Beneficiary Life Event Removes DependentsWhen a Change Beneficiary Life Event is evaluated and processed on an employee, the dependents on all plans are being removed. Example: Associate has Medical, Dental, an… -
"View report" is re-directing to seeded report, need to change path to Custom Confirmation reportView report button in Redwood Self service page under "Enroll in benefits that matter to you" is redirecting by default to oracle seeded confirmation report. We want the…
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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Redwood - Can we update Post-enrollment section to customize/add more task for employee to compelteHello I hope everyone is doing well! On Benefits Self service enrollment page, can we customize task name or add more task to the section? We have a requirement to add o…
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How to override benefit enrollment in redwoodWe are currently testing redwood benefit pages, and am unable to find how to override an enrollment. In responsive, we would click on the 3 dots beside the specific plan…