Category 453
Discussion List
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Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n… -
How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete…
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Original enrollment date is not overridden with Period start date formulaSummary: There are two fast formulas regarding the calculation of waiting period. One is the waiting period formula and the other is Period start date formula with logic…
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Restrict Employees from editing and submitting pending actions from Self serviceSummary: Employees are able to able edit and submit pending actions from Self service redwood Navigation : ME-BENEFITS →PENDING ACTION For New hire life event ,ADHOC CHA…
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Is there any way to increase output retention on a Benefits Extract?Summary: How can I increase the retention period of a specific extract? Content (please ensure you mask any confidential information): I want Oracle to keep our yearly o… -
Redwood Hide some fields on People to Cover page in Self Service benefits UI Need inputsSummary: Need pointers on how to hide some fields in the contacts/People to cover page in Benefits Self service page-REDWOOD Content (please ensure you mask any confiden…
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please… -
Redwood Benefits AI Agent - continued help on adding attachments to AgentSummary: Hi, as we continue to test our Benefits AI Agent(getting great testing feedback!) and want to add additional attachments, I added new documents (containing mult…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: In the new Redwood Benefit Self Service Page we have Quick Actions links We need to hide Quick Action of Temporary Id Card, Primary Care Physicians and others. …
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Post election fast formula for CDHP-HSA Validation fails where the plan goes to suspend modeSummary: Content (please ensure you mask any confidential information): We have the following requirements Post Election validation - IF Employee chose CDHP ,he needs to…
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Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard .Summary: Redwood Benefit Summary is not displaying all fields as RUI Benefit Dashboard. Please suggest if any workaround we can achieve for this in Redwood Benefit Summa…
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How to close Mass/All EOI related pending itemsSummary: We have 1,177 EOIs in the system that we would like to close on 04/30/25 due to associates not completing them. Can you please let us know how we can close all …
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End date/Delete Dependents from Benefits ModuleSummary: We need to end dependents for an employee and we did the below steps, however getting the attached errors Created a Life event Evaluated Life event End dated th… -
How to generate Logs to debug a Benefits Fast formulaI have been trying to generate logs through the functionality of 'Evaluate formulas & Eligibilities' in Plan configuration task tab but they dont produce appropriate log…
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Guranteed amount should show till the proof of good health apporoved for birth/adoption of child LEHi team, When a participant enrolls in the Voluntary AD&D plan, the guaranteed issue amount should be $200,000, with any amount beyond this requiring proof of good healt…
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FSA Enrollment droppedSummary: FSA Enrollment dropped Content (please ensure you mask any confidential information): During Open Enrollment last 10/28/2024, the employee enrolled Healthcare F…
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Hide Contact Update Information in 'My Contacts' (Benefits Section)I need to hide the contact update details in “My Contacts”, but in VB, there’s no option available to hide this data. Has anyone managed to do this? Could you explain ho… -
How to change the Effective Start Date of a Life event in Oracle Benefits SetupIn Oracle Benefits setup (Edit Program Enrollment screen), need to change the Effective Start Date from 04/10/2025 to 01/01/1951 for the Life Event. Once the Life Event …
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Assignment status and rate does not display when processing a life eventSummary: When an employee's assignment status in Oracle HCM Cloud is not set to "Active - Payroll Eligible," or a valid delivered status, rates do not display when proce…
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Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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Year End Rate ConfigurationWe are starting to look at OE for 2025. I am having difficulties with those that have a life event in December and we drop coverage such as dental. Coverage for us would… -
Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
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How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
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Updated coverage limits but employee enrollment to waive option or change in coverage amount errorsSummary: Hello, I updated the lower limit and default to a flat amount coverage from $0 to $10 but when I change the coverage for an employee who was previously in $0 co…
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We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
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Can't designate this person as a beneficiaryHello, We can't evaluate Salary Change Life event due to an error which is "You can't designate this person as a beneficiary. The relationship with the participant is . …
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Coverage Reinstatement Set Up For Rehire Within 30 DaysSummary: Need to reinstate the coverage in the same plan types, plan, option along with dependents enrolled at the time of termination for someone rehired within 30 days…
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Close Enrollment batch Process - Life events does not closeSummary: We have processed Conversion on Full population of 1200 as of 10/6/2024. Now While trying to close the conversion event through the Close Enrollment Batch Proce…
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how to check SQL query & mandatory context to be set for a given DBIMany a times we need to do a cumbersome exercise to print logs and find out whether DBI is working and returning any value. It would be a great help if anyone could guid…