Category 740
Discussion List
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             Can we upload an external activity using "mobile number" and not email address?Can we upload an external activity using "mobile number" as unique identifier and not "email address". If yes, will the external activities of a customer be tracked usin… Can we upload an external activity using "mobile number" and not email address?Can we upload an external activity using "mobile number" as unique identifier and not "email address". If yes, will the external activities of a customer be tracked usin…
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             Can we retrieve all the contacts in a segment using web servicesCan we retrieve all the contacts in a segment using web services? We found an API where we can only retrieve the contact count in the segment, but unable to retrieve wha… Can we retrieve all the contacts in a segment using web servicesCan we retrieve all the contacts in a segment using web services? We found an API where we can only retrieve the contact count in the segment, but unable to retrieve wha…
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             What does "Responded to any Campaign" in segmentation filter criteria mean?I had found a filter criteria "Responded to any/specific campaign" under Segmentation in Eloqua.What does that actually check? I had looked for the docs, but couldn't fi… What does "Responded to any Campaign" in segmentation filter criteria mean?I had found a filter criteria "Responded to any/specific campaign" under Segmentation in Eloqua.What does that actually check? I had looked for the docs, but couldn't fi…
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             Customer Webinar: Extending Eloqua - The Webhook App in Action! [Mar 2024]Join us to learn about Eloqua's Webhook App.  The Eloqua Webhook App is designed to enable marketers to expand Eloqua's core campaign and program functionalities by aut… Customer Webinar: Extending Eloqua - The Webhook App in Action! [Mar 2024]Join us to learn about Eloqua's Webhook App.  The Eloqua Webhook App is designed to enable marketers to expand Eloqua's core campaign and program functionalities by aut…
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             Merged: Can we make "Mobile Phone" as uniqe identifier in CDO to link with primary Contact list?This discussion has been merged. Merged: Can we make "Mobile Phone" as uniqe identifier in CDO to link with primary Contact list?This discussion has been merged.
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             How do I know if we have OAMLike many of you, we've received a notification that OAM certificates are going to expire. I'm not sure where to check to see if we have OAM? Is OAM related to Eloqua? A… How do I know if we have OAMLike many of you, we've received a notification that OAM certificates are going to expire. I'm not sure where to check to see if we have OAM? Is OAM related to Eloqua? A…
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             What are all the limitations when "Contacts with No email address" is been enabledWhat are all the limitations when "Contacts with No email address" is been enabled in Eloqua. Please do provide some sample examples/scenarios of the same What are all the limitations when "Contacts with No email address" is been enabledWhat are all the limitations when "Contacts with No email address" is been enabled in Eloqua. Please do provide some sample examples/scenarios of the same
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             Is it possible to change the field used to identify contacts in the search bar?Hello, When submitting an SR, I understand that it is possible to register a contact without an email address. https://docs.oracle.com/en/cloud/saas/marketing/eloqua-use… Is it possible to change the field used to identify contacts in the search bar?Hello, When submitting an SR, I understand that it is possible to register a contact without an email address. https://docs.oracle.com/en/cloud/saas/marketing/eloqua-use…
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             How to extract Contact and Custom Object data with APIWhen I checked REST API document, could you tell me which docs I should look at to extract each field data of Contact and Custom Object data? Contact Custom Object Data … How to extract Contact and Custom Object data with APIWhen I checked REST API document, could you tell me which docs I should look at to extract each field data of Contact and Custom Object data? Contact Custom Object Data …
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             Using multiple values to Filter Contact records in a ProgramWe have a program (INTEGRACIÓN_FORUM_PRUEBA_ARIN) [Please view the Image 1], with a Listener which gets the data from a Lead scoring [Please view the Image 2]. The Lead … Using multiple values to Filter Contact records in a ProgramWe have a program (INTEGRACIÓN_FORUM_PRUEBA_ARIN) [Please view the Image 1], with a Listener which gets the data from a Lead scoring [Please view the Image 2]. The Lead …
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             Which Eloqua field is used to store unsubscribe data?We're using the out-of-the-box unsubscribe option but can't figure out which contact field is used to store that data. Which Eloqua field is used to store unsubscribe data?We're using the out-of-the-box unsubscribe option but can't figure out which contact field is used to store that data.
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             I'm curious about the principle of Daas Lead / Account Enrichment.I have checked the doc below related to Daas. https://www.youtube.com/watch?v=kLym4AhKod0 Before sending out the Eloqua email campaign, I understood that the Daas Enrich… I'm curious about the principle of Daas Lead / Account Enrichment.I have checked the doc below related to Daas. https://www.youtube.com/watch?v=kLym4AhKod0 Before sending out the Eloqua email campaign, I understood that the Daas Enrich…
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             Same email address lives in Eloqua and Salesforce, but they previously did not have a sync setup.We currently do not sync leads created prior to 2021 from Salesforce to Eloqua. This was done to limit the number of records in Eloqua during a data migration. However, … Same email address lives in Eloqua and Salesforce, but they previously did not have a sync setup.We currently do not sync leads created prior to 2021 from Salesforce to Eloqua. This was done to limit the number of records in Eloqua during a data migration. However, …
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             Is there a way to see the Eloqua Database Schema without using a BI tool?Specifically, I'd like to understand how the campaign activity object is related to to the email activity object in Insight. I do not have access to a BI tool to underst… Is there a way to see the Eloqua Database Schema without using a BI tool?Specifically, I'd like to understand how the campaign activity object is related to to the email activity object in Insight. I do not have access to a BI tool to underst…
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             Dynamic Shared Content IDI have a user case where I would like to dynamically change the elqId value of Shared Content based on a value in a CDO field in an email. I do not want to have to conti… Dynamic Shared Content IDI have a user case where I would like to dynamically change the elqId value of Shared Content based on a value in a CDO field in an email. I do not want to have to conti…
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             Customer Webinar: Eloqua Data Privacy, Permissions and Security [Mar 2024]Customer Webinar: Eloqua Data Privacy, Permissions and Security Join @Thamina Christensen-Oracle, Head of Product for Eloqua, as she guides us through the platform's dat… Customer Webinar: Eloqua Data Privacy, Permissions and Security [Mar 2024]Customer Webinar: Eloqua Data Privacy, Permissions and Security Join @Thamina Christensen-Oracle, Head of Product for Eloqua, as she guides us through the platform's dat…
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             Can we add more than 25 fields in Custom Data Insight setup or any workaround for that?Hi Team, Can we add more than 25 fields in Custom Data Insight setup or any workaround for that? Actually, I am currently creating a dashboard in Eloqua Insight using da… Can we add more than 25 fields in Custom Data Insight setup or any workaround for that?Hi Team, Can we add more than 25 fields in Custom Data Insight setup or any workaround for that? Actually, I am currently creating a dashboard in Eloqua Insight using da…
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             Data import priorityI tried to update the field with Excel, but the Expiration date is not updated. Other fields have been updated successfully. I guess it's because of the Data import prio… Data import priorityI tried to update the field with Excel, but the Expiration date is not updated. Other fields have been updated successfully. I guess it's because of the Data import prio…
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             Sitemap not updating with website migration.We had a website migration that uses a new URL structure. With the migration, the sitemap is not updating and Eloqua can't seem to be reading the script tags present. Ho… Sitemap not updating with website migration.We had a website migration that uses a new URL structure. With the migration, the sitemap is not updating and Eloqua can't seem to be reading the script tags present. Ho…
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             Is there a lead scoring history object in Eloqua?I would like to track the history of lead scoring changes occurring in certain lead scoring for the entire customer data, and take it to api. Activity Log has a lead sco… Is there a lead scoring history object in Eloqua?I would like to track the history of lead scoring changes occurring in certain lead scoring for the entire customer data, and take it to api. Activity Log has a lead sco…
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             Data processing Eloqua form submissionWe use forms to forward notification emails. During this processing in Eloqua, I wondered if the data is (temporarily) stored in Eloqua. Or is the data not processed in … Data processing Eloqua form submissionWe use forms to forward notification emails. During this processing in Eloqua, I wondered if the data is (temporarily) stored in Eloqua. Or is the data not processed in …
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             Is HTML5 supported in Eloqua?Is HTML5 supported in Eloqua? Is HTML5 supported in Eloqua?Is HTML5 supported in Eloqua?
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             Product Notice: Controlled Availability - iOS 17 Change > Eloqua Unique Email Recipient ParameterOverview With the arrival of the Eloqua 24A Release, we have launched our controlled availability for Unique Email Recipient Parameter. This feature will be in controlle… Product Notice: Controlled Availability - iOS 17 Change > Eloqua Unique Email Recipient ParameterOverview With the arrival of the Eloqua 24A Release, we have launched our controlled availability for Unique Email Recipient Parameter. This feature will be in controlle…
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             Known visitor cookie via API contact creationHello, I understand Eloqua identifies known users by clicking on a tracked link or submitting a web form with the Eloqua tracking code on the page. We are creating new c… Known visitor cookie via API contact creationHello, I understand Eloqua identifies known users by clicking on a tracked link or submitting a web form with the Eloqua tracking code on the page. We are creating new c…
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             Eloqua HTML macro data functionOur team utilizes ads in our emails via html settings and we are interested in an Eloqua system function that could return the date value in MonthDay (MMDD) for the ad. … Eloqua HTML macro data functionOur team utilizes ads in our emails via html settings and we are interested in an Eloqua system function that could return the date value in MonthDay (MMDD) for the ad. …
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             Auto Sync Queue (Clearing?)We are currently integrating to MS Dynamics CRM and had an issue with our integration user (client secret for authentication expired). We received an alert, fixed the cl… Auto Sync Queue (Clearing?)We are currently integrating to MS Dynamics CRM and had an issue with our integration user (client secret for authentication expired). We received an alert, fixed the cl…
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             How to send Campaign Members to Two Sales Clouds with the Salesforce Integration AppWhat should I do if I want to send campaign response data for one contact to both Salesforce Sales Cloud? I'm not going to turn on Campaign Action or Campaign Import, bu… How to send Campaign Members to Two Sales Clouds with the Salesforce Integration AppWhat should I do if I want to send campaign response data for one contact to both Salesforce Sales Cloud? I'm not going to turn on Campaign Action or Campaign Import, bu…
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             How to set up the honeypot when applying external formI am trying to apply honeypot as an external form after looking at the document below. Eloqua: Forms: Spam Protection Feature (Doc ID 2756251.1) (https://support.oracle.… How to set up the honeypot when applying external formI am trying to apply honeypot as an external form after looking at the document below. Eloqua: Forms: Spam Protection Feature (Doc ID 2756251.1) (https://support.oracle.…
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             Accessible Design in EloquaAre you considering accessibility and inclusive design in your marketing assets? Your first response is likely “Yes, we include alt tags on images.” But accessibility is… Accessible Design in EloquaAre you considering accessibility and inclusive design in your marketing assets? Your first response is likely “Yes, we include alt tags on images.” But accessibility is…
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             How to update Landing Page Visit using Marketing Activity in Salesforce appHow can I send a Landing Page Visit from the Salesforce Integration App to the Marketing Activity feature? I tried setting up PageView, but no data is being sent. Market… How to update Landing Page Visit using Marketing Activity in Salesforce appHow can I send a Landing Page Visit from the Salesforce Integration App to the Marketing Activity feature? I tried setting up PageView, but no data is being sent. Market…