Collections Work Area
Discussion List
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I have over 4000 Customer and we want to update the reference accounts for each Castomer.Summary: I have over 4000 Customer and we want to update the reference accounts for each Castomer. Is there a way to update the accounts like a spreadsheet or API? Conte… -
Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…HimanshuSetia123 22 views 4 comments 1 point Most recent by Krishna Kanth Kommuru Receivables & Collections
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Advanced Collections - Process Strategy Tasks Parameters when run as a Standalone ProcessSummary: We use Advanced Collections, and since moving over to Oracle Fusion (April 2022) have not had the Feature: Automatically Initiate or Fulfil Collections Tasks in…
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Collections CalendarSummary: Collections Calendar pausing dunning letters at bank holidays and uni closure days Content (please ensure you mask any confidential information): We are impleme…Michele Barritt 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections -
Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 61 views 5 comments 0 points Most recent by SilverFish Receivables & Collections
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Is customer site level profile is required for sending dunning lettersSummary: Is customer site level profile is required for sending dunning letters Content (please ensure you mask any confidential information): Version (include the versi…
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Collections Transaction Default Business Unit InquirySummary: Can we setup what default Business Unit that should show or display first on the Collections - Transaction Tab? Our Client has multiple Business Unit assigned t…Tsikoy Caringal 82 views 3 comments 0 points Most recent by Swapna.Sappidi Receivables & Collections -
How the escalation of strategy tasks in advanced collections works?Summary: I want to know how the strategy tasks can be escalated. I see that while configuring the strategy tasks there is an escalation check box. How can that functiona…Akash Gaur EY 14 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Functional setup task controls the visibility of Pay, Dispute,adjust in collections - transactionsSummary: Is there any setup available to hide the pay, dispute and Adjust in collections - transactions tab? Please help on this. Content (please ensure you mask any con…
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Need to hide the actions under CollectionsWe have a request to hide the Actions (Pay, Dispute, Adjust) under Collections > Click on any customer Can anyone please help us with this request?
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How to Configure Strategy Tasks on the basis of due datesHi Team, My Client wanted to configure the Automatic Strategy task to send the Reminder Letters to client on the basis of due dates. Can someone please help me how to co…
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Dispute workflow configurationSummary: We are implementing Collections module, and we have some questions about the approval workflow of the Disputes. Once a collector submits a Dispute to a transact…
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Using API how to add a note for Advance CollectionsSummary: I have a request to add notes to multiple clients that is visible in the Advance Collections module Content (please ensure you mask any confidential information…
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What is the character limit for a collections note?Summary: Is there documentation on the character limit for a transaction note in Collections? Content (please ensure you mask any confidential information): In Collectio…Tiger_320-Oracle 11 views 1 comment 0 points Most recent by KaranRaj-Oracle Receivables & Collections
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Option to add minimum dunning amount is not showing up at the Party profile level in Adv. CollectionSummary: We are performing the collection activity in the customer party level. We need to put some control on the minimun duinning amount in the profile level. The cuts…Soumajit Karmakar 2 views 1 comment 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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Setting up Advanced collections module and collectors have been setup and assigned to a customerSummary: We are setting up Advanced collections module and collectors have been setup and assigned to a customer but the information is not showing up on the Collections…
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Need to add a value to the Account Status dropdownSummary: We need to add a value to the Account Status dropdown, as Bankrupt, under the Profile Class at the Account Level of an customer. Which lookup code/task allows u…
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Status of the Customer is not getting updated to Bankruptcy at the Account LevelSummary: Status of the Customer is not getting updated to Bankruptcy at the Account Level Content (please ensure you mask any confidential information): Our Business Lev…