Customer
Discussion List
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Unable to create customer profileSummary: I am trying to load customers through 19 sheet customer import but i am unable to attach profile at account or site level. Attaching the Excel in zip here pleas…Hrishikesh Malagi 9 views 3 comments 0 points Most recent by Hrishikesh Malagi Receivables & Collections -
Can i add auto pay(direct debit) in bill management module?Summary: My client requires autopay for customers in the bill management customer portal. How can it be done? Content (please ensure you mask any confidential informatio…
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Unable to see Enterprise set in LOV while creating customers in Oracle fusion for a specific userSummary: Hi Team Unable to see Enterprise set in LOV while creating customers in Oracle fusion for a specific user User having account receivables manager also And anoth…
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Customer billing agent-26CSummary: Customer billing agent feature Content (please ensure you mask any confidential information): Customer billing agent feature in 26c isnt working.After adding th…Richa Priya_KPMG 547 views 23 comments 1 point Most recent by Charles Zorbach Receivables & Collections -
Unable to update customer account description under the account informationOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Infosys Description (Required): We ar…
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AR Transaction Revenue SLA is not working as expectedSummary: am trying to create revenue SLA based on a mapping set with input source (Transaction Sales person number line Level)and output is the (Region segment) Value, i…Ali Essam El-Bandrawy 196 views 5 comments 0 points Most recent by AJAY KANTH Receivables & Collections -
Create Customer Statement (Statement Generation report) — invoice-detail section renders empty despiSummary: The statement PDF generates successfully and the statement summary sections (header, transaction table, aging buckets) render correctly with accurate data. Howe…
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In Customer Statement email subject - can we add customer name or account numberWhen Customer statement is emailed, is there any way to add customer name or account no. in subject line of that email? Regards, Jayshree CJayshree Chavan 35 views 4 comments 0 points Most recent by Satya N Makena Receivables & Collections -
Bulk Update/Upload the Payment Term in Customer Profile by FBDISummary: Bulk Update/Upload the Payment Term in Customer Profile Content (please ensure you mask any confidential information): How to bulk upload / update the payment t…Boo 47 views 6 comments 0 points Most recent by Antonio Arroyo Solano-Oracle Receivables & Collections
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Validate Customer Dunning Setup ReportSummary: Content (please ensure you mask any confidential information): Hi there, I would like to know the meaning of the "Business Level" parameter. It currently has 4 …
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Customer bulk import - Possible to generate a Batch using ApiSummary: Is there an API to create a batch in fusion? Content (required): When using the bulk customer import dataload template it is first required to generate a batch …
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Update Reference Accounts Using Upload Customers from Spreadsheet Simplified TemplateSummary: I'm trying to update customer reference accounts using the "Upload Customers from Spreadsheet" Simplified Template but keep running into ""The error message and…
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Dependent DFF on another DFF within same Context valueSummary: Need to dynamically control the visibility of Descriptive Flexfield (DFF) segments within the same Receivables Transaction DFF context based on the value popula…
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Unable to update Account Address Set using Customer Import FBDISummary: Hi Team, We have already created created customers and their respective accounts , sites. But unfortunately we have uploaded with incorrect Account Address set.…Soundariya Kumar 11 223 views 10 comments 0 points Most recent by AJAY KANTH Receivables & Collections
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Saved Search Issue in Manage CustomerHi All, We are facing an issue on the Manage Customers page in Oracle Fusion. user creates and saves a search and sets it as the default. It works initially, but after l…
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Is possible update Customer Account and Site?Summary: We need update an 100 customer accounts, we would like use a web service because we have a date with the information. Content (please ensure you mask any confid… -
How to upload customer site for existing customer using Customer ImportSummary: Hi, Can anyone please suggest if we want to load new site for existing 'PERSON' type customer, which sheets and what details can be populated. Attached is the s…
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External Bank account MaskingHi, Is there a way to mask customer bank account numbers in Oracle based on user? I’m investigating whether any profile options, privileges, or configuration controls ca…
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Customer Preferred Delivery Method "XML" Defined at Site Level?Summary: Knowing that the Preferred Delivery Method of a customer can be defined as "XML" at account level. But is it possible to define it at site level? The value "XML…
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Bulk Upload of Customers as PersonSummary: Bulk Upload of Customers as Person Content (please ensure you mask any confidential information): We have approx 22 Million Customer to be migrated from legacy …Md Mosharraf Ali Raza 20 views 4 comments 0 points Most recent by Ahmed Mustafa Receivables & Collections -
Purpose of Contact Responsibility Type 'ack' under the Customer Account Contact ResponsibilitySummary: Purpose of Contact Responsibility Type 'acknowledgement' under the Customer Account Contact Responsibility.Prashant Rajawat 27 views 2 comments 0 points Most recent by Prashant Rajawat Receivables & Collections
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How to email Separate Remittance Advice to customers for Receivables refundsSummary: Hi all, We issue customer refunds from Receivables (Issue Refund on credit memos / receipts), which create payment requests in Payables. We'd like the Separate …
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Is it possible to associate two service providers to one customer account for outbound xml messagingWe have multiple legal entities that share customer accounts, both legal entities need to be able to send xml outbound files, each legal entity has its own service provi…
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23B: Manage Customers Telephone Number sometimes Displayed as AsterisksSummary: On Manage Customers, the Telephone number at account level is sometimes displayed as asterisks rather than showing the number. Content (required): On Manage Cus…Niall McColl 24 views 3 comments 0 points Most recent by Gladys Antolijao-Oracle Receivables & Collections -
Is it possibile to update customer data using FBDI "Upload Customer"?I just need to add the registration number of many customers existing in Oracle, and we need to use the FBDI, is it possibile to do it? when i tried I read that error: "…