Journeys
Discussion List
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Is anyone else experiencing guided journeys reflecting the wrong status?Is anyone else experiencing issues with Journeys showing as completed for employees, but when you open the journey, the employee hasn’t actually completed all of the req… -
Journey is not being assigned to worker - error "The person is not eligible because of Assignment"Summary: We have a journey that auto assigns based off the event that a worker changes their last name. This journey has an eligibility profile with one criteria, that L…Davina 34 views 6 comments 0 points Most recent by Jamie Travis-Leonard Visual Builder Studio for HCM -
JOURNEYS Unable to Add New Content Item in WebCenterHi, We would like to use Media URL in Video task so workers can access and watch the video, but I'm unable to add a new content item because its disabled. Is there a spe…
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How to display a Guided Journey only for a specific journey?On the “Employee Journey” page in Visual Builder, we are assigning a Guided Journey with an AI agent to be displayed only for a specific employee journey. However, when …
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Career development journey recommendations in Grow feedSummary: Will all the career development journeys created be available in the Grow feed? Is there a way to restrict some career development journey recommendations to a …
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Journey Embedded Application TaskSummary: Hello expertis , we are currently configuring Journey tasks in Oracle HCM Cloud and we have a question regarding Embedded Application Task. When we select this …
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Oracle Journeys – Dependent Task Not Retriggered After Reopening and Recompleting Previous TaskWe are currently facing a limitation/question regarding task dependencies in Oracle Journeys. Scenario We have the following setup in a Journey: Task A → completed by th…
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Can we add Employee Email in the delivered alert Task Assigned for PerformerSummary: Hello, As titeld we need to add employee email like a Token in the seeded alert Task Assigned for Performer I found other thread but it was for token employee n…
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can we assign Guided Journey / Contextual Journey based on legal entity or country?Hello, We have a requirement to create Guided Journey and/or Contextual Journey based on legal entity or country? Has anyone come across similar functionality? Is this f…
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Can we control the visibility of guided journey based on business unit?Summary: We have created guided journey in Redwood but not able to control the access based on business unit. I see security tab but only accepts roles. Content (please …
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Workers cannot e-sign (Native Signature) Onboarding Journey task (PER-1532343)Summary: I recently configured an onboarding journey and initially tested it successfully— all test cases were able to complete the electronic signature without any issu…
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Pending Worker cannot access Application taskSummary: Pending Worker cannot access Application task Content (required): Pending worker receives an error message "You can't access this task because you either don't …
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Redwood - Journey shows as completed when all the tasks are not completeSummary: Hi, I am using a delivered oracle journey - Add a Child Journey. There is no action defined on the checklist, these two will appear on the explore page for empl…
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Onboarding Trigger - IssueHi everyone, I have an issue related to the onboarding process. It seems that the onboarding journey trigger is not starting in PROD. I tested the same process in the TE…
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Few of existing questionnaire is suddenly disappear from LOV for task creation task library 26BSummary: Hi, i am facing a issue - few of the questionnaire disappeared in LOV in the existing task or when i am trying to create a new task, not able to find them - fro…
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Journey tasks is wrongly sending reminders, any idea why?We have reminders wrongly being sent in some scenarios, i.e. Tasks which are not live yet . These tasks are not active on the journey list yet but user is being sent rem…
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Journey category is not available in Approval Roles and DelegationsHello Hope everyone is doing well! Need help with the Journey Delegation, We are testing the Journey Delegation feature (26A) . As a manager, i am trying to setup the Ap… -
HDL to upload a task with a document attachmentSummary: Content (please ensure you mask any confidential information): Can HDL be used to add a task to an existing allocated checklist when the task is of the document… -
Is there an upcoming solution to reporting on tasks/journeys which had expired but show as completedSummary: We have not found an ability to identify if journeys are actually completed, or if all the tasks within the journey have expired- thus changing the status to 'c…
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How to configure Electronic Signature Task Report Path for language preferenceI have a task in one of our journeys that is set up as native electronic signature. I have the task name and task instructions set up in multiple languages, and have mul…
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Calling Document Record Deep link from Journey Task with Person ID ParameterDear Oracle Customer Cloud Connect Community, I hope this message finds you well. I am encountering an issue while attempting to call a deep link from a journey task wit…
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Is it possible to notify multiple users when Journey task is completed?Summary: Hi all, I would like to know the feasibility of notifying multiple users when the owner completes a task: As shown below, we set the notification towards the ta…
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Journey Out-of-the-box Alert Content Generates Error Message (HRC-1035495)Summary: Hello, We noticed that some out-of-the box journey alert contain condition that would cause error message and does not allow us to save/change communication met…
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How can we synchronize Journey attributes for completed Journeys?The processes below will update the archive and purge dates for assigned journeys. However, we need to change the archive and purge dates for journeys that are in a comp… -
Action link not clickable in Task notification within HCM - SolutionSummary: The ${TaskURL} variable in the "bell" and "things to finish" notification is not clickable. It is clickable in the email notification, probably because the emai…
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Are HCM nudge notifications routed through Test Notification Email Address?Summary: We've seen in testing that HCM nudges are by passing the Test Notification Email address in our lower environment which was not something that we expected. We s…