Journeys
Discussion List
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Activation Criteria is Not Working for Checklist TasksSummary: Activation Criteria is Not Working for Checklist Tasks Content (please ensure you mask any confidential information): Hi Team, We’re currently encountering a ch… -
Is there an ability to update allocated Journey Task that has a configurable form using an HDL?Summary: We have a pre-boarding journey that contains a task for Onboarding Team that having Configurable Form. The onboarding team updates a certain field on the form a…
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Questionnaire not visible in Journey templateSummary: Hi all, I need to select a newly created questionnaire within the journey template. However, it's not visibile in the list: Is there any steps that I am missing…
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Manage Checklist Template become redwood after 26A - Need to disable itSummary: Hello Team, as titled, our test instance after 26A update, Task Manage checklist template accessed from > setup and maintenance, moved to redwood, which profile…
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How to trigger this journey notification email for our test users?Currently we have an issue where the LOA associate receives this journey notification email to their Home email which clients want the emails to be sent to their work em…
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Delivered AI Agents not giving consistent informationSummary: Delivered AI Agents not giving consistent information Content (please ensure you mask any confidential information): Hi all, we have enabled Leave and Absence A…
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Journey Task Reminder ClarificationSummary: We are currently using the journey redwood page and we have a requirement to send reminder notification to the task performer starting from 7 days before the du…
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Best practice to remind pending workers and employees of pending journeys tasksSummary: Hello - we recently migrated to Journeys from Onboarding Checklists and realize that reminder notifications are no longer sending out. In checklist we had a com…