Journeys
Discussion List
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Error: Journey Task Performer cant add attachment to save in DOR of the Assignee (Employee)When a journey task is assigned to an employee and while responding he/she add attachment, Application throws error "We couldn't upload the attachment to document record… -
We couldn't upload the attachment to document records. Contact your HR representative. (PER-1532709)Summary: We are facing an issue for journeys where the end user is trying to attach a document which will get uploaded to their DOR. When they are trying to add the atta… -
Journey Tasks Assigned Based on Current Assignment Instead of Future Assignment in Internal TransferSummary: When an Internal Transfer happens, Journey Triggers basis when the Internal Candidate moved to HR phase. There are tasks with in the Journey(assigns prior to th…
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Redwood Guided Journey BI report bind parametersSummary: To show/embed BI report link on the redwood page and pass the assignment id of the logged in employee as a bind parameter to the path , tried using below &_xmod…
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Guided Journey based on Absence TypeSummary: I have created a guided journey which I want to display only for annual leave, However it is getting displayed for all absence type despite adding the guided jo…
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Can Absence Start Date or Absence End Date be used for Journeys event triggers?Summary: I would like to trigger a Journey based on a time after an Absence Start Date or before an Absence End Date Content: I have a requirement to trigger a Journey a…
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HDL to update Assigned Journey TasksHi Team, We have a Journey which is already assigned to an Employee. Now, we are updating the Journey Task as Updating the Journey Task type from Manual to External URL,…
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Electronic Signature Document "Failed to load PDF document" when trying to download from JourneysSummary: I am having an issue with downloading an electronic signature document from an Onboarding Journey that I created. When I assign the journey to a test employee a…
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Hide Contract Info section in Manage Job OffersSummary: Hide Contract Info section in Manage Job Offers Content (please ensure you mask any confidential information): Version (include the version you are using, if ap…
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Can I able to see Local Name instead of Global Name in the Header in Family and Emergency Contact?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Journey and task assigned notifications aren't generated if Journey is assigned using HDLWe have Pre-boarding Journeys configured for Pending Workers to complete tasks. We use a third party application for Recruiting and once the offer letter is accepted, th…
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Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI… -
Offboarding Multiple Journeys under One Journey-Similar to Enterprise Onboarding is it Possible ???Summary: Hi All, We have a Business Requirement for Offboarding to have multiple Journeys under one journey which is as similar as Enterprise Onboarding and Enterprise O…
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Assigned Journeys are visible in Allocate Checklists page but not coming in Redwood pagesMany of our testers have encountered the below problems - Testers are unable to see certain journey cards under My Journeys but the tasks within those journeys are comin… -
Embedded Application Task - Missing National Identifier Section - Family and Emergency ContactsSummary: National Identifier section is not displayed when the Family and Emergency Contacts page is opened through an Embedded Application Task in a Journey Content (pl… -
Journey Reminder Notifications Sent to Inactive Employee After TerminationSummary: I have a New Hire Onboarding Journey configured with reminder notifications that are scheduled to send beginning 7 days after the journey is assigned, for a tot…
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Contextual Journey not visible for HR - Resignation Action typeSummary: Contextual Journey with Resignation Action is getting triggered for the worker, but this contextual journey is not visible for HR from My clientgroups> Journeys…
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Adding Journey URL to Task Reminder AlertSummary: I'm trying to create a new template for the 'Incomplete Task Reminder for Performer' alert and want to add a link in the reminder alert back to the Assigned Jou… -
We would like to trigger a Probation Confirmation Journey automatically 15 days before an employee'sSummary: We would like to trigger a Probation Confirmation Journey automatically 15 days before an employee's Probation End Date. Content (please ensure you mask any con…
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Benefit Enrollment Application Task Error PER-153243Summary: One of our customer facing the issue that "We have had two employees in the last month that have been converted from a pending worker to an employee and have ha…
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Redwood: Survey type checklist assign in Bulk through HDL or HSDLNeed to clarity if we can assign the Survey type checklist in bulk through HDL or HSDL, please suggest if this is possible. And if there is any workaround if we can assi…
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Sending Nudges to Home Email AddressSummary: Has anyone been able to successfully send nudges to a candidate’s or employee’s home email address? From what I’ve read, Oracle documentation indicates that nud…
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Mailer to be sent prior to DOJSummary: Hi, We would like to send a welcome email to a new joiner one day prior to their joining date. Could you please advise whether this can be facilitated through J…
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Journey AllocationSummary: We need to allocate Journeys to specific person types while restricting them for others. We created an Eligibility Profile and assigned it under the Add Conting…