Parts
Discussion List
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Generate Preventive Maintenance Generic Service Order for Customer AssetSummary: Hi All We are executing the Preventive Maintenance Flow for Customer Assets leveraging Service Logistics, Maintenance Cloud, B2B Service. we are following the b… -
Can we use dummy Install base in generic Work OrderSummary: Can we use dummy Install base in generic Work Order Content (required): We have a requirement where business is unable to provide correct install base number wh…Nittin Sharma 11 views 1 comment 0 points Most recent by Sandesh Chandrappa-Oracle Service Logistics
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Unable to Create Part RequirementSummary: In Service Logistics --> Manage Part Requirements, system is throwing below error when clicking on Order button. Content (please ensure you mask any confidentia…
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Shipping Method LOV is null in Edit SR -> Part Details tabSummary: Edit SR → Part Details (tab) → Create a new SAC, choose a SAC with Business Process as Depot Repair Logistics. The Shipping Method LOV for Shipment Service Acti…Satya Balakrishnan-Oracle 15 views 2 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Bill To Account is empty in Edit SR -> Part Details tabSummary: This is an issue only in a newly configured POD, but not in other PODs in the same customer site. The Bill To Account site LOV does not show any LOV when I add …Satya Balakrishnan-Oracle 14 views 2 comments 0 points Most recent by Satya Balakrishnan-Oracle Service Logistics
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Destination Organization Has no Value in Part RequirementSummary: While trying to create part requirement in service logistics with type (Replenish Technician Trunk Stock), No destination organization appears. Content (please …Abdelrahman Salah 12 views 2 comments 0 points Most recent by Santosh Lingannagari Service Logistics
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How to identify Warranty Coverage in Depot Repair WorkbenchSummary: We have created a Sales Order for performing the Repair Work on a Product. How can we identify the Warranty Coverage of the Product/Serial Number and accordingl…Abhishek Sinha 111 views 13 comments 0 points Most recent by John Olszewski-Oracle Service Logistics
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Can we put order in draft status from SR?Summary: While pushing the sales order from the B2B Service Request, the order directly goes to OM. Is there any way we can put the order in draft status from the Servic…
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Depot Repair Workbench - Can we integrate pricing for estimates from third party applicationHi, I just wanted to check if we can pull in the pricing for estimates from third party application. (I.e. out side the Oracle pricing) Note: I have referred the below d…
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Manage Field Parts inventory page does not show org name/code in organization search fieldSummary: Manage Field Parts inventory page does not show any org name/code in organization search field. I had check all setups for Field service org and has all related… -
The value RCL_0000039139 provided for the Work Order attribute is invalidSummary: While posting the charges for parts, we are getting this error in Service Logistics. The value RCL_0000039139 provided for the Work Order attribute is invalid A…
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Hi Experts, Need PVO for Service Request Part details and attributes associated to that PVO.Summary: We working on OM extension to default the freight terms,service activity code from service request part details to order management. Content (required): We foun…
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Required table and column mappings for the below mentioned entities from the UISummary: Required table and column mappings for the below mentioned entities from the UI UI Navigation : Service Request > Part Detail > Line Required column : Order Num…
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How to create a depot repair work order for a RMA line programatically?Summary: Create depot repair work order for a RMA line programatically Content (required): I am trying to automate the creation process for the depot repair work order f…Sorujit Das-125523 111 views 7 comments 0 points Most recent by Sorujit Das-125523 Service Logistics
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Update Estimate Status using REST/SOAP in Depot Repair WorkbenchSummary: We have requirement to set the Estimate Status in Depot Repair Workbench screen using API. Checked the Rest API, but there is no option to update the Estimate S…
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Approval for Posting Charges Debrief ChargesSummary: We have requirement to submit the Labor, Parts and Expense debrief to be submitted for approval, when posting them to a sale order for billing. Content (require…
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Applying Adjustments to Charges/Estimates using Manualpriceadjustments not working as expectedSummary: When trying to apply adjustments to Charges/Estimates using /fscmRestApi/resources/11.13.18.05/manualPriceAdjustments REST service, it is adding adjustment reco…