Reporting and Analytics
Discussion List
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We need a Dashboard for all Scheduled Job in CX Sales and Service ProductSummary: We have around 15 Scheduled Jobs running in our instance and also 12 Agents (report agents). Business wants a dashboard or workarea where we can see status of a… -
How to add date parameter while calling BIP Report using Custom ESS JobWe have created a BIP Report and calling it through ESS Job. The report is using a data parameter and we're trying to add the parameter in the ESS Job. The ESS Job is wo…Kunwar Prashan Srivastava 135 views 2 comments 0 points Most recent by Dimple-Nagesh-Support-Oracle Reporting & Analytics for Fusion Service -
Unable to Update an DataModel/Object in the BI Publisher Catalog Using the CatalogServicewe are trying to implement a solution to migrate BI(Data Model and Report) into oracle SAAS from Source to Target folder using Oracle standard WSDL- https:// /xmlpserver…Avilash1265 83 views 2 comments 0 points Most recent by Avilash1265 Reporting & Analytics for Fusion Service
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Analytics CookbookContent Welcome to the Analytics Cookbook! This is an exciting resource intended to help with your Oracle Service Cloud Analytics. How do you measure the value your orga…Kenny Tietz-23935 6.7K views 3 comments 64 points Most recent by Marissa Gonzales Reporting & Analytics for B2C Service -
OTBI Agent does not send out an emailSummary: We have a daily agent which sends an email with an excel file attachment. The agent run successfully daily until a week ago, when running the agent we can see t…
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how to calculate incident edit time for each transactionsSummary: Hi, I need to create a report for getting incident edit time of an incident. edit time for each agent in same incident is needed. Regards, Meera Content (please…Meera Saseendran T 11 views 2 comments 0 points Most recent by michael garverick Reporting & Analytics for B2C Service
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Deep Link to view the Purcahse Order details from OTBI report is not workingSummary: Deep Link to view the Purcahse Order details from OTBI report is opening a PO Web page but the page is blank Content (please ensure you mask any confidential in…
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Ask a Question FormSummary: Does anyone know the maximum number of characters that can be in the Summary and Question fields on the Ask a Question form? Content (please ensure you mask any…Dorothy Norman 91 views 3 comments 0 points Most recent by Dorothy Norman Reporting & Analytics for B2C Service -
BI Report: multiple filters return no results but when filters used individually returns recordsSummary: I have a BI report relating to Opportunities. I'm using 3 subject areas and one is a custom subject area, a group initiative that allows us to group opportuniti…Tonya H 41 views 3 comments 0 points Most recent by Prabha.R Oracle-Oracle Reporting & Analytics for Sales
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Specific information regarding the UCM (Universal Content Management) folderSummary: Requesting for some specific information regarding the UCM (Universal Content Management) folder that we are currently working with. Accessing View Object Files…Carlo Orolfo 21 views 1 comment 0 points Most recent by Prabha.R Oracle-Oracle Reporting & Analytics for Sales
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Is it possible to schedule ESS jobs in bulkWe currently have around 1,500+ ESS jobs, and we are looking for a solution that would allow us to schedule these jobs in bulk. All relevant job details are stored in an…Deep Mehta-Oracle 61 views 2 comments 5 points Most recent by Deep Mehta-Oracle Reporting & Analytics for Fusion Service
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Alignment issue in Absence Approval Seeded notificationSummary: Let me explain theissue clearly how the notification is been triggered in Responsive UI andRedwood in over mail and in bell notification.Responsive UI level the… -
how to enable add existing option in contact tabHi, How to enable the option for add existing contact in a workspace.? Regards, MeeraMeera Saseendran T 51 views 2 comments 0 points Most recent by Jess Campbell Reporting & Analytics for B2C Service
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Time is being omitted in OOTB ESS Job Employee Vacation and Delegation Rules ReportHello, Does anyone know why the time from XML output of the report gets omitted? When we set a vacation rule in BPM, it includes both date and time. We need the time sin…
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restriction of 'in list' operator in analytics reportContent Hi all, just would like to know, if there is any restriction related to the in list operator in Analytics, e.g. length of the parameter/value, or amount of param…User_2025-02-03-17-17-22-167 27 views 5 comments 0 points Most recent by Jess Campbell Reporting & Analytics for B2C Service -
How to restrict the access folder level in BIP ReportsCould you please advise if there is an option to grant the permission only one folder (Eg: Pyables Custom) . We’re looking to ensure users cannot view or access for any …Linga Murthy 11 views 2 comments 0 points Most recent by Linga Murthy Reporting & Analytics for Fusion Service
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What all roles has BI Consumer Privilege?Summary: We have created a copy of the Employee role and removed the analytics permissions from it. However, we would now like to grant analytics access to only a few se…Anusha716 134 views 2 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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OTBI Analytics >CX sales FusionSummary: In OTBI Analytics > Administation > Manage Priviliges If there is a Change in Sections like Catalog, Access , in the Manage Priviliges set to certain roles whic…Prabha.R Oracle-Oracle 11 views 1 comment 0 points Most recent by Prabha.R Oracle-Oracle Reporting & Analytics for Sales -
Remove - replace URL in threads.noteHi, I'm working on a custom report that includes the threads.note field. Here’s a sample of how the conversation looks in that field: Agent: Hi how may I help you? Anony…Feyza Yılmaz 21 views 2 comments 0 points Most recent by Feyza Yılmaz Reporting & Analytics for B2C Service
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What is the OTBI item for "Organization" (under PO schedules)?We are trying to create a report that pulls the Ship-to location, PO number, and receiving organization (see above) to see where we have mismatching values (Ex: NATHW sh…
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How to access Data Model via API?Summary: How to access Data Model via API? Content (please ensure you mask any confidential information): Hi, our customer have external dashboards, using PowerBI, and t… -
Get Work Order Details for a Service RequestHi We have a requirement to get the Service Request details along with the associated work order detail in a report. A possible join can be the the SR Number and Work Or… -
What would be the reason of showing the Enterprise Quarter as null in Analytics- Sales CRM PipelineSummary: Eventhough the Accounting calendar is setup with proper periods & quarters; Calendar profile option also set to the configured. The opportunity records are show…Cyriac Mathew-Oracle 29 views 2 comments 0 points Most recent by Cyriac Mathew-Oracle Reporting & Analytics for Sales -
Filtering NULL values in a dashboard promptSummary: Hi, I need to be able to filter for NULL values in a dashboard. Specifically, I have a filter on Gender, which can be NULL or Male/Female, for example. If I use…Guido Masciello 47 views 2 comments 0 points Most recent by Guido Masciello Reporting & Analytics for Sales -
How to Enable Membe Opportunity Visibility Across Multiple Organizations in Standard Sales Security?Hi, We’re working with standard sales security in Oracle Fusion Sales (not using Advanced Sales Security or Enhanced Territory Management) and facing a visibility issue …
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Open-source fonts to replace licensed Monotype fonts in BIP and OTBI in 24AIn 24A, open-source fonts will replace the Monotype fonts currently available in Oracle Transactional Business Intelligence. You can use the open-source fonts available …Noelle Bartlam-Oracle 21 views 2 comments 1 point Most recent by ravikiran goda-Oracle Reporting and Analytics for SCM
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How to get the assignment number from the time card entry page ?I have a requirement to get Assignment_Number from time card entry page and not on person level. please find screenshot for reference.AbhinavA 21 views 1 comment 0 points Most recent by Anusha Bhat-Oracle Reporting and Analytics for HCM
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We need a dynamic GIF Image send over emailWe need a dynamic GIF Image which is like a video image to be incorporated and send over email to employees on their birthday.Shaarif_Hussain 1 view 2 comments 0 points Most recent by Loo Alex Reporting & Analytics for Fusion Service
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C5ISR Audit (User Access and Behavior)We need to create BI report(s) that include as much of the FUNCTION information below as possible for audits. Already finding some useful data in the ASE_USER_LOGIN_INFO…Rob Turner 11 views 1 comment 0 points Most recent by Wendy Horowitz-Oracle Fusion Applications Administration -
Can Oracle Application Performance Monitoring (APM) track user events similar to Google Analytics?I'm exploring the capabilities of Oracle Application Performance Monitoring (APM) and I'm curious if it can track user events in a manner similar to Google Analytics. Sp…