User experience
Discussion List
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Assign to field does not list any values?Hi team, User have delivered case manager role and next gen helpdesk admin role assigned. But when he tries to create a Case , assign to field does not list any values. … -
Demand Plan: can we mass update the measure 'Shipments Forecast Generate Forecast'Summary Demand Plan: can we mass update the measure 'Shipments Forecast Generate Forecast'Content Hi Team, We are looking for capability to mass update the value in meas…Ramesh Choudhary 47 views 4 comments 0 points Most recent by Catherine Alequin Supply Chain Planning and Collaboration -
List of natural accounts in OracleSummary: We would like to know and see if there is a listing of every GL Natural account that is referenced by Oracle as a system used account. Content (please ensure yo…Trixia Shane 31 views 3 comments 0 points Most recent by Thierry Lamote Supply Chain Planning and Collaboration -
User Is Kicked Out Of the Application When Schedule Query Is Selected and OGL enabledSummary: Good morning, We successfully activated it in the production environment and published two process pilot guides. However, we have encountered an issue running q… -
How to enable CTI / IVR Integration in Next Gen Helpdesk ?We would like to know about the pre-requisites and related work to enable Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) in HR helpdesk to aut… -
The transaction failed the funds check process. (XCC-675370)Is it possible to update the Text of the Check Fund Messages (Error, Warning) in Oracle Self Service Procurement? for example instead "The transaction didn't pass the fu…Hussein Al Nod 117 views 1 comment 0 points Most recent by Prakash Arumugapandian-Oracle Oracle Guided Learning -
Our Oracle Learning users are not able to enroll in more than one offering at one time.Our users can enroll in a course offering, but when they try enrolling in another offering on a different day and time, Oracle Learning blocks the second enrollment. Our… -
Category definition limit in Internal Help DeskSummary: Is there a limit to defining categories in the Internal Help Desk? -
Publish Account HierarchiesSummary: Wrongly created this question, pls advise how to delete? Thanks! Content (please ensure you mask any confidential information): Version (include the version you… -
ATO BOM explosion and behaviorSummary We have a model, option class, phantom and purchased item as a hierarchy. In this hierarchy model, option class and purchased item are enabled for planning, whil…Sreelekha P-Oracle 56 views 3 comments 0 points Most recent by Adhavan Supply Chain Planning and Collaboration -
How to disable automated email for Redwood Help DeskIs there a way to disable the below automated system email? Our requestors receive this email when an Agent responds to them within the HD request and they also receive … -
How Can we give PO Delete Rights only userSummary: How Can we give PO Delete Rights only user without job role of Procurement manager Content (please ensure you mask any confidential information): How Can we giv…manoj.kumar4 1 view 1 comment 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning -
How can we Restrict uploading ADFDI Invoices of Invoice number Length Maximum 16 DigitsSummary: How can we Restrict uploading ADFDI Invoices of Invoice number Length Maximum 16 Digits Content (please ensure you mask any confidential information): How can w…manoj.kumar4 11 views 1 comment 0 points Most recent by Ramkishore Vasudevan-Oracle Oracle Guided Learning -
how to translate custom fields in HR Help DeskSummary: Hi All, Our client has requirement to translate custom fields on HR Help Desk. They have got 3 language packs(French, German, Dutch) and when translating the pa…