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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Change to NetSuite 2019.2 Ownership Transfer Exchange Rate

This notification is intended for customers that have Multi-Currency and Inbound Shipment Management features enabled and have used Take Ownership in the Inbound Shipment workflow.

The eFix targeted for September 19, 2019 will introduce a change to how the Ownership Transfer Exchange rate is calculated and will impact your account. This will cause the ownership transfer exchange rate to be calculated in a different manner than previously. You will be required to update your record settings to ensure that these rates are calculated as expected. This change will not impact previous transaction records. It will only affect transaction records created after the eFix has been completed.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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