Forum Stats

  • 3,679,580 Users
  • 57,523 Discussions
  • 190,817 Comments

Discussions

Check out Oracle NetSuite upcoming events and conferences here
NetSuite Maintenance - September 25
Please note that on Saturday, September 25, 2021, at 10:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 180 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cheers to 1️⃣0️⃣ years of #SuiteWorld! 🎉 We’re celebrating by extending the Super Saver Pass AND launching the digital On Air experience TODAY! Whether you join us in-person or digitally, we can’t wait to make even more memories with you. https://lnkd.in/dGpPpmUV
Webinar | COSTING 101: Learning the Basics of Inventory Costing webinar was a success! Please take a minute to fill out this short survey. For those who missed it - Don't worry! Here's the link to the recorded session!
NetSuite Support Assistant: A quicker way to get answers to your basic NetSuite questions
The NetSuite Support Assistant is a convenient chatbot SuiteApp that provides quick responses to your basic questions directly from your NetSuite Account.
Click NetSuite Support Assistant Now Available for more details.
Release Preview 2021.2

If you would like to receive a 2021.2 Release Preview account, please opt -in to take advantage of the Release Preview access period to prepare and become familiar with the new NetSuite capabilities. For details, see Requesting a Release Preview Account.

If you receive a Release Preview account in 2021.2, you can access it several weeks before your production account is scheduled for an upgrade to the new release of NetSuite. Notifications with details about Release Preview availability are sent to the account administrators as described in Release Preview Notifications. Release Preview availability information is also posted on the New Release portlet.

HTML Format for Field Level Help of Custom Fields - Not working

markival
markival Member, forum_userscommunity_users Posts: 1,150 Red Ribbon
edited Sep 13, 2021 6:56PM in Ask A Guru 154.6.28.104

Hello!

I'm trying to set Field Level Help for a custom field using HTML. I'm following this SuiteAnswer 46513

I've copied the sample HTML.

<html>
  <body>
     <h1>Test Heading</h1>
     <p>Paragraph one.</p>
  </body>
</html>

I've logged in to a fresh Chrome incognito, cleared cache and receive this:

Removing <body> and <html> do not have an impact.

Would anyone have suggestions on how to resolve?

Answers

  • Joahnna Given Uy-Oracle
    Joahnna Given Uy-Oracle Member, forum_netsuite_mod, ORACLE_EMPLOYEE Posts: 134 Silver Badge

    Hello @markival ,


    Welcome back to the community! 

    Thank you for posting your question here.


    Allow our gurus to review your concern and perform their initial investigation.



    Anyone who also have insights that may help, feel free to join this thread!


    Thank you,

    Joahnna

  • Joahnna Given Uy-Oracle
    Joahnna Given Uy-Oracle Member, forum_netsuite_mod, ORACLE_EMPLOYEE Posts: 134 Silver Badge

    Hi @markival,


    Hope you are having a great day 😊


    Upon checking on the SuiteAnswers ID 46513, I have found out that we may remove the <HTML> and <BODY> tags.


    You may check the steps and screenshots below for reference.


    Hope this works for you.


    Thank you,

    Joahnna

    =========================

    If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all the replies.

  • markival
    markival Member, forum_userscommunity_users Posts: 1,150 Red Ribbon

    Joahnna,

    Thank you for the reply.

    The issue is we want to use <b> and <br/> which according to the documentation should work.

    Can we use HTML in field level help?

    Thanks in advance,


    Bill