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Broken Tab Key

edited Dec 13, 2019 11:36PM in General 14 comments

Description of problem:

Click on "Enter Bills." Type the first few letters of the Vendor. Form auto-populates. Hit Tab key to move to next field for editing. Nothing happens, cursor is stuck in the Vendor field, which is highlighted in blue. Am now forced to click on the next field with the mouse because Tab key doesn't work. Once this initial mouse click is made, the Tab key becomes "unstuck" and behaves normally for rest of transaction.

I think this is also happening on some other screens (not just the Bills screen) but I can't remember which ones.

Anyone else come across this and/or know how to fix it? I have tested it on several different PCs (all with Win XP / IE6) and it happens on all of them. It started happening several weeks ago.

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