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How can I delete declined item fulfillment?

edited Mar 10, 2023 11:24AM in General 5 comments


This issue seems to be brought on by version 2007.0.

Trying to delete an item fulfillment where the credit card was declined. Sales order # 53449 , item fulfillment # 54543. Go to edit # 54543, I click delete, and receive this exact error:

"An unexpected error has occurred. Please click here to notify support and provide your contact information."

I have reported the error using that "click here" link.

URL of the page before I attempt to delete:


Logged in user: Ian Sweeny / Information Technology. **But, this error occurs for all of our users ( no one can delete it)


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