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Contacting Support and Support Requests

edited Dec 3, 2019 2:52PM in General 4 comments

So I think i stumbled upon a defect, but I'm not sure where/how to submit a support request anymore:

I went to Support -> SuiteAnswers, but was unable to find the answers to my questions through a search. I thought there was a way to submit a support request from within SuiteAnswers (either a link on the side, or a link that appears after a search). However, I don't see anything about submitting an online request.

The only link I see is a link "Contact Us By Phone" which provides my my account # and a diagram regarding how to access the phone system. However, a phone # is not immediately visible. So I know what options to put, but not what # to call!

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