Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!

Contacting Support and Support Requests

edited Dec 3, 2019 2:52PM in General 4 comments

So I think i stumbled upon a defect, but I'm not sure where/how to submit a support request anymore:

I went to Support -> SuiteAnswers, but was unable to find the answers to my questions through a search. I thought there was a way to submit a support request from within SuiteAnswers (either a link on the side, or a link that appears after a search). However, I don't see anything about submitting an online request.

The only link I see is a link "Contact Us By Phone" which provides my my account # and a diagram regarding how to access the phone system. However, a phone # is not immediately visible. So I know what options to put, but not what # to call!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders