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Email configuration: "From" address

edited Jan 8, 2020 3:35AM in SuiteCloud / Customization 5 comments

When sending emails in Netsuite, via the regular methods (Email on the transaction), it sometimes goes directly from the logged-in user, and sometimes goes from "company@domain.com on behalf of " the logged-in user.

We need to keep that company@domain.com anonymous for various purposes, for example if we have a user at a different domain, domain2.com, who needs to send transactions without the first domain.com showing up in the headers of the email (Sender).

It seems random as to when it shows that it came directly from the logged-in user's email address, or from the Sender on behalf of the logged-in user.

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