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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
v11 bugs in customer center.
I logged in as a customer and saw some things that troubled me.
1. Any custom can click on "Enter an order" and proceed to make a order "billed on terms" even though their account has not been given credit terms for being billed. We had this happen today and we had to call a customer and say "I don't know how you did that, but you have not established credit with our company and so we need a credit card to fulfill your order".
2. The bottom right corner of the "customer center" shows categories that they should NOT see. We have categories that are marked "DO NOT SHOW ON WEB SITE" and categories set for access of only ONE specific customer (items designed just for them). IT shows links for those in EVERYONE'S customer center. If you click on them it says "This category is no longer available", but everybody can see those categories which are named after other companies.