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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
a reminder about customer service
This is a reminder about customer service. Never argue with your customer.
Even if your customer is wrong. What is wrong with businesses these days ? It is not just NS, although I do run into it. I've been using NS since November of 2001. NS has many new employees. If I distinctly remember something from way back when, and should customer service argue with me that it was never a feature ? should they argue with me that I set some custom setting, when I'm probably the most plain-jane business running NS?
I must be getting old and cranky, and 48 was never considered "that" old.
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