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Print Checks & Forms: UPS International Forms: Invoice

edited Nov 25, 2019 10:44AM in Accounting / ERP 3 comments

The UPS International form "Invoice" generated does not transfer the shipping and handling fees into the generated invoice for us.

ie.
Invoice Line Total 351.00
Invoice Sub-Total 351.00
Freight                   0.00
Insurance               0.00
Other                     0.00
Total Invoice Amount 351.00

When in actuality our Sales Order and Fulfillment show.
Product Value Total 351.00
Shipping Fees         313.79
Invoice Total          644.79


Has anyone else been able to resolve this issue?
Our international customer are upset when the customs documents from UPS show a value which is less then the amount the customer has paid for the shipment.

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