Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!
Unleash the Power of AI with NetSuite's Intelligent Recommendations

Don't miss out on the opportunity to boost sales and customer satisfaction. Elevate your business with NetSuite's Intelligent Recommendations.

Prevent adding elements to List from Custom Field

edited Dec 3, 2019 11:48AM in SuiteCloud / Customization 1 comment

I have a Custom CRM Field of type List/Record with its associated List that applies to Case only. Default access level is setup to "Edit" and "Store Value" and "Show In List" and "Mandatory" are checked. No other particular configuration is done on the field.

Problem is that everyone is able to add new elements to the list itself and that is not the desired behaviour. Changing the Default access level to "View" prevents the field from being modified after a Case is created which doesn't work for the current use case.

Is there any way to create a Custom CRM Field that is associated only to Cases themselves so that a logged-in NetSuite user can edit the value of the Field but only from a predefined list that can not be changed? (similar to a Case's Status or Type)

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders