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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Commissions Reporting Issue
in Commissions
Good Morning All,
Just wanted to ping the group to see if any other users are experiencing issues with Commission Items reporting negatively on the Payroll Reports. The issue that we are seeing is that the Commisison Line Item is positive in the paycheck transactions and YTD Totals but is negative for all of the Payroll Detail Reports. Ex. Sales Rep has $10k in regular wages & $5k in Commission Payments. From the most current paycheck transaction, their Summary Tab reports $15k. The Payroll Detail Report is reporting total earnings for this same Sales Rep at $5k.
We have logged an email case with NS - Your Customer Care Case # is 436470.
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