Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Team selling - split commissions - reporting error
I have just turned on Team Selling, with the intention of splitting commissions between two sales reps. However, when I do this, the sales reports appear then to calculate the wrong sales figures. Example, I create a sales team with:
Sales Rep A : 50%
Sales Rep B : 50%
Sales Order 1: £100 (and associate the above sales team with this order)
Now, on the dashboard report for the column Actual Sales, it reports sales as:
Sales Rep A : £100
Sales Rep B : £100
Total Sales : £200
Further, if I add an 'overquota' rep as part of the team:
Sales Rep A : 100%
Sales Rep B : 25%
Overquota Rep : -25%
0