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Commissions Estimated Vs Authorized
We just implemented the automated commissions. The report "estimated commission detail" shows all commissions from 2/1/08 until current.
Transactions>Commissions>Authorize Employee Commissions only shows the 3/1/08 commissions.
No other commission have been approved or authorized but they do not show up.
Any ideas?
Second issue, through the setup of the commission schedules we've made several changes.
The setup is complete on how we want the commissions to be paid, ie paid on collection and eligile in 30 days.
Unfortunately, the commissions are calculating from the invoiced amount not the collection amount "paid amount."
Could this be related to the changes not being applied, ie. started out paying on billing changed it to pay on collections. We did recalculate the commission schedules after the changes were made.