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Proper way to "claw back" a commission

edited May 18, 2009 1:04PM in Commissions 2 comments

Interesting situation I have here:

[LIST=1]
[*]Created an Invoice in error
[*]Authorized commissions for this invoice and paid the commission
[*]Realized Invoice was an error and commission was paid in error[/LIST]I now want to deduct the commission from the sales rep.  I don't want to go back and edit the authorization because it has already been paid.  There is no sales order so I can't use "Exclude Commission".  I tried to void the invoice but this made no difference (i.e. I didn't see a negative for this transaction on the Authorize worksheet)

Of course I can't delete the Invoice because commissions have been authorized against it.

Steve Klett | Senior Developer
NetValue Technology

image-8cb77df5036e1-7e7f.png

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