Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Share Your SuiteWorld Experience & Earn a Special Badge!
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Proper way to "claw back" a commission
Interesting situation I have here:
[LIST=1]
[*]Created an Invoice in error
[*]Authorized commissions for this invoice and paid the commission
[*]Realized Invoice was an error and commission was paid in error[/LIST]I now want to deduct the commission from the sales rep. I don't want to go back and edit the authorization because it has already been paid. There is no sales order so I can't use "Exclude Commission". I tried to void the invoice but this made no difference (i.e. I didn't see a negative for this transaction on the Authorize worksheet)
Of course I can't delete the Invoice because commissions have been authorized against it.
Steve Klett | Senior Developer
NetValue Technology
0