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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Proper way to "claw back" a commission
Interesting situation I have here:
[LIST=1]
[*]Created an Invoice in error
[*]Authorized commissions for this invoice and paid the commission
[*]Realized Invoice was an error and commission was paid in error[/LIST]I now want to deduct the commission from the sales rep. I don't want to go back and edit the authorization because it has already been paid. There is no sales order so I can't use "Exclude Commission". I tried to void the invoice but this made no difference (i.e. I didn't see a negative for this transaction on the Authorize worksheet)
Of course I can't delete the Invoice because commissions have been authorized against it.
Steve Klett | Senior Developer
NetValue Technology
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