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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Events > Error: Invalid Date Range: The end day must be the same as the start day
[COLOR=navy][FONT=Arial][B]Customer Support received several calls today regarding the above error message, when editing/saving events in NetSuite. Based on what we’ve noted, this is due to user time zone preference not in sync with the machine (desktop/laptop) time zone – usually if the TZ difference is a day. [/COLOR][/FONT][/B]
[COLOR=navy][FONT=Arial][B]For example, if NS time zone is EDT while machine time zone is HongKong. [/COLOR][/FONT][/B]
[COLOR=navy][FONT=Arial][B]If you continue to receive this error message even after you sync your time zones, please file a case with Customer Support.