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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Does anyone know the implications of deleting a customer payment (or cust deposit)?
I have an invoice for a book that was mailed to a customer. They don't want the book, and we are going to give them a refund. Am I supposed to do a cust refund (which means getting their CC Info) or can I delete the payment, or should I VOID the payment.
What is the difference between DELETE & VOID within NS. I would assume their would be a REFUND action and a VOID action. In my head, REFUND takes the money and returns it to the CC while void takes the money and unbooks it but doesn't affect the customer bank account (for instance we lost a CC dispute challenge).
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