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'Record Has Been Changed' error from Workflow sending PDF Attachment

edited Jan 22, 2021 5:42PM in SuiteCloud / Customization 10 comments

I have read a number of articles on here and SuiteAnswers about this error, and most seem to relate to Transforming Records and/or SuiteScript.

I am trying to add a Send Email action to my Approvals Workflow. I have successfully done this on the Purchase Order workflow, but it fails on the Sales Order Workflow. The 'problem' action is attaching the Transaction to the Email as a PDF. If I remove this option from the Email then it completes without error. My Purchase Order approval workflow sends with a PDF attachment (without error).

I'm assuming there must be something else running against the Sales Order transaction (either Workflow or Script) that is causing the error, but I can't understand why the 'attach PDF' option is causing this.

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