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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Transaction History not showing up for customer
A customer called to get a copy of a transaction. While we were speakign he mentioned that he tried to get to it on our website and it said "No Transactions Were Found". He had a Sales Order and a Cash Receipt from 2 weeks back but they didnt show up. I logged into my test account and saw all the transactions that should have been there. Then I attached my test contact to his account and logged in to his online account and it says there are no transactions to show at this time.
Any idea what the problem could be? Both the customer acct and my test acct are using the same customer role. I also logged in with my personal account that I sometimes use to make purchases and it showed all transactions just fine.
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