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SCA - prevent PickUp and Delivery on same Sales Order

edited Jun 2, 2025 2:25PM in Web Site / E-Commerce 5 comments

We are enabling Store Pick Up on our new SCA implementation.

By default, SCA seems to allow Customers to select Pickup or Delivery on a per item basis

Is there anyway to prevent this within SCA configuration? (I have found the option for Multi-Shipping, but I think this refers to multiple shipping addresses - we have this disabled and we can still select Pickup and delivery on the same order).

If this can't be prevented, can anyone give any examples of how best to deal with this in the backend of NetSuite?

From my initial testing, if an item is being shipped on an SCA order then the Ship Method is set on the Sales Order. But if all items are being Picked Up then no Ship Method is set.

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