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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Customer Payment CSV Import
I have done this before with no problems at all. Need to apply customer payment to various invoices. My External ID on the CSV is just a generic unique identifier (CP-001, CP-002, etc.) but I keep getting the error message, "Could not find record with External ID = CP-001". It shouldn't be looking up the invoice with that. I use internal IDs for the Customer Name, Posting Period, and Invoice Number (and they're indicated as such on the mapping page) so it should be looking for the invoice number. I don't get it.
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