Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!
Join the largest gathering of the NetSuite Community at SuiteWorld in Las Vegas, September 9-12! Discover cutting-edge innovations, attend insightful sessions, network with industry leaders, and elevate your business to new heights. Register here!

Customer Payment CSV Import

edited Feb 25, 2022 9:31PM in Ask A Guru 5 comments

I have done this before with no problems at all. Need to apply customer payment to various invoices. My External ID on the CSV is just a generic unique identifier (CP-001, CP-002, etc.) but I keep getting the error message, "Could not find record with External ID = CP-001". It shouldn't be looking up the invoice with that. I use internal IDs for the Customer Name, Posting Period, and Invoice Number (and they're indicated as such on the mapping page) so it should be looking for the invoice number. I don't get it.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders