Discussions
BankFeed error - SSS_SEARCH_ERROR_OCCURRED
Hi,
In Match Bank, upon selecting the bank account - the following error occurs:
The bank import for one or more accounts failed due to the following error: NetSuite cannot connect to your financial institution. For more details, refer to the Execution Log on the Plug-In Implementation page. If needed, please contact Support. Please contact your administrator for assistance and refer to the failed imported statement: Internal ID 41280.
I have checked Plug-in script execution log and found this:
{"type":"error.SuiteScriptError","name":"SSS_SEARCH_ERROR_OCCURRED","message":"Search error occurred: Record Join 'custrecord_bf_api_type' for record 'CUSTOMRECORD_BF_SE_CUSTOMER_ID' was not found.","stack":["run(N/query)","<anonymous>(/SuiteApps/com.netsuite.bankfeeds/src/model/ns/se/bf_model_ns_se_customer.js:38)","<anonymous>(/SuiteApps/com.netsuite.bankfeeds/src/plugin/connectivity/bf_plugin_connectivity_se_partners.js:25)","<anonymous>(/SuiteApps/com.netsuite.bankfeeds/src/plugin/connectivity/bf_plugin_connectivity_se_partners.js:47)"],"cause":{"type":"internal error","code":"SSS_SEARCH_ERROR_OCCURRED","details":"Search error occurred: Record Join 'custrecord_bf_api_type' for record 'CUSTOMRECORD_BF_SE_CUSTOMER_ID' was not found.","userEvent":null,"stackTrace":["run(N/query)","<anonymous>(/SuiteApps/com.netsuite.bankfeeds/src/model/ns/se/bf_model_ns_se_customer.js:38)","<anonymous>(/SuiteApps/com.netsuite.bankfeeds/src/plugin/connectivity/bf_plugin_connectivity_se_partners.js:25)","<anonymous>(/SuiteApps/com.netsuite.bankfeeds/src/plugin/connectivity/bf_plugin_connectivity_se_partners.js:47)"],"notifyOff":false},"id":"","notifyOff":false,"userFacing":false}