Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Weekly Quiz! You only have until April 24, 2PM ET to comment your answers and earn rewards! Click here for more details.
Make Your Voice Heard: What Tech & ERP Topics Should We Explore in our Next Webinar?? We’re all ears! Vote now, and the poll runs until January. Poll for ERP | Poll for Tech.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!

Sandbox account error "SOAPFault: (soapenv:Server.userException) Invalid login attempt"

edited Nov 2, 2022 9:16PM in Ask A Guru 7 comments

I found that I can't connect to my sandbox account via Soap web-services, the web-service always throws this error:

SOAPFault: (soapenv:Server.userException) Invalid login attempt" 

However I was able to connect when I hit my production account.


This is the request:

<?xml version="1.0" encoding="UTF-8"?>

<env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:platformMsgs="urn:messages_2022_1.platform.webservices.netsuite.com" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tns="urn:platform_2022_1.webservices.netsuite.com" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns="http://schemas.xmlsoap.org/wsdl/" xmlns:platformFaults="urn:faults_2022_1.platform.webservices.netsuite.com" xmlns:platformCore="urn:core_2022_1.platform.webservices.netsuite.com" xmlns:platformCommon="urn:common_2022_1.platform.webservices.netsuite.com" xmlns:listRel="urn:relationships_2022_1.lists.webservices.netsuite.com" xmlns:tranSales="urn:sales_2022_1.transactions.webservices.netsuite.com" xmlns:tranPurch="urn:purchases_2022_1.transactions.webservices.netsuite.com" xmlns:actSched="urn:scheduling_2022_1.activities.webservices.netsuite.com" xmlns:setupCustom="urn:customization_2022_1.setup.webservices.netsuite.com" xmlns:listAcct="urn:accounting_2022_1.lists.webservices.netsuite.com" xmlns:tranBank="urn:bank_2022_1.transactions.webservices.netsuite.com" xmlns:tranCust="urn:customers_2022_1.transactions.webservices.netsuite.com" xmlns:tranEmp="urn:employees_2022_1.transactions.webservices.netsuite.com" xmlns:tranInvt="urn:inventory_2022_1.transactions.webservices.netsuite.com" xmlns:listSupport="urn:support_2022_1.lists.webservices.netsuite.com" xmlns:tranGeneral="urn:general_2022_1.transactions.webservices.netsuite.com" xmlns:commGeneral="urn:communication_2022_1.general.webservices.netsuite.com" xmlns:listMkt="urn:marketing_2022_1.lists.webservices.netsuite.com" xmlns:listWebsite="urn:website_2022_1.lists.webservices.netsuite.com" xmlns:fileCabinet="urn:filecabinet_2022_1.documents.webservices.netsuite.com" xmlns:listEmp="urn:employees_2022_1.lists.webservices.netsuite.com">

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders