Discussions
Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.
Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
How to Return Old Item Stocks?
Hi,
Do you have any suggestion on the best practice to return items to stock after a long period of time.
For example, we sold an item 2 years ago, now the customer wants to return those items to get discount in future purchases, however the cost of those items return to stock will not be as the same cost sold on the original invoice, say the cost of the item is 48k, we sold for 96k, and want to return this item in stock for 17k and give this 17k as a credit to the customer.
We tried to use a RMA-> IR -> CM, however the IR receives the stock back as the original cost and not 17k, we still can give to the customer a 17k credit, but how can we fix the IR to 17k, can we do a inventory adjustment (don't really want that), delete it all and use PO process, discount item, what would be the best way to achieve the correct cost in stock ?