Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Suitepayments.com not in monitored domains, and payment links are caught in customer spam filters
Hi
Many clients are unable to receive invoice PDF's when the credit card payment link is on the invoice. The credit card payment link domain suitepayments.com has been flagged as spam in some mail filters. I submitted a case recently on the issue, however the reply from Netsuite was that it's not a monitored domain.
Netsuite's advice was to ask the client to use Spamhaus or SpamCop mail filters, or create an exception for the domain & netsuite emails. I feel uneasy asking clients to alter their configurations for a domain in Netsuite's control.
The point of the Payment link is to allow an easy method to make payment. Should I to go to a 3rd party credit card payment system or do you feel Netsuite will resolve the issue quickly?
Tagged:
0