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CoA on setup cannot inactive system account (COGS)

Hello,


trying to inactive system account because i cannot make it as summary account, but i am not allowed. in other NetSuite accounts i can see that it wa possible to change it

we have created test transactions before CoA setup, but all data was deleted. Could this be the reason for summary/inactive checkboxes greyd out ?


Could netsuite support overwrite this to make it inactive ?

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